J.V. Jewellers & Pawnbrokers

Retail Fashion and Lifestyle Goods
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48 reviews
Overall Rating
Customer Reviews about

J.V. Jewellers & Pawnbrokers

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Stephen House

5.00/5.00

"Good product as described and delivered…"

Good product as described and delivered a little later than planned due to Postal Strike but fully advised by JV to ensure I was around to sign-for. Good communication.

02/11/2022

Lilian Wardle

5.00/5.00

"Very quick service"

Very quick service

19/10/2022

Lynne Austin

5.00/5.00

"9ct double buckle ring"

Easy to order from. Great service. Great price. The ring was bang on weight and very good condition for a used item. Highly recommend.

21/09/2022

Colette Marshall

5.00/5.00

"Great communication, very pleasant"

Great communication, fast postage and product lovely, all boxed lovely and neat! Thank you!

19/09/2022

Krissy

5.00/5.00

"Packaging when opening parcel was a…"

Packaging when opening parcel was a nice experience considering this was a gift as well. My brother loved his bracelet! Thank you!! Arrived on day expected. Only thing I’d suggest working on is the payment process which was awkward but got there in the end. All in all happy customer.

15/09/2022

Tom Barrett

1.00/5.00

"LOST & NOT DOING MUCH ABOUT IT"

Ordered a chain last week was charged a fortune for postage for the item to get lost! Lots of waiting no1 seems to be really doing much about it I’ve had every excuse from Royal Mail is closed to the shop is to busy! It’s a pawnbroker not a hospital waiting room! I raised this on Thursday and nothing was done on Friday (when Royal Mail is open) so they tried today when they are closed 🤷‍♂️….have been advised that it will be a priority on Monday morning

I asked the member of staff I have been dealing with ( Lindsay ) that I want a solution today her response was and I quote “ when you say you want something done today what is it you actually mean “ at last I thought maybe we are getting somewhere but no I was then advised “ we can’t re send the item or issue a refund until we have spoken to Royal Mail “ why ask what I would like you to do if you have absolutely no intention of doing the obvious I.e resend the item or issue me a refund??? I feel like I’m being made fun of I’m very disappointed with this hole situation

03/09/2022

Sam Elliott

5.00/5.00

"He gggghhhhhhh"

He gggghhhhh

17/08/2022

Samuel Faulkner

2.00/5.00

"You can tell it’s fake with the colour…"

You can tell it’s fake with the colour and it’s faded after 3 days without Getting it wet

16/07/2022

Shaye Armstrong

5.00/5.00

"Amazing product would deffo recommend…"

Amazing product would deffo recommend and use this company again

30/06/2022

Rose

1.00/5.00

"Very poor quality for £130"

Very poor quality for £130! Fell apart straight away due to some links not been closed properly. A couple of the links have snapped aswell. Will not be buying from here again

29/06/2022
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