"Excellent service from ZOE BORRELL"

Excellent service from ZOE BORRELL, who was very courteous, clear with her explanations/resolution and just thoroughly professional. Most appreciated!

"Ryan Flynn"

Ryan was very helpful and didn't pressure us to take on the new contract. He gave us time to read the contract overnight and he corrected the few errors that we found, straight away. He phoned us to see if we had any questions before we signed the contract. Again, no pressure from him. He was always polite, cheerful and good humoured. He made the whole experience very easy and stressless. Thank you Ryan.

"On phone to review contract to get…"

On phone to review contract to get quote on new contract been on phone for 30min and still no answer is this a con to trap you in to out of contract rates at higher rates ps customers service you need to answer your phone

"Rudi"

Rudi explained everything as I am not of this techno generation so hopefully everything will proceed without a problem

"Clear pricing"

Clear pricing, special offers good, easy communication

"lisa was very helpful"

lisa was very helpful

"How bad can a Company be run so bad in…"

How bad can a Company be run so bad in communications
How bad can a communications company be run. With all new technology you still send letters out with We have been trying to get in touch with you about your account with us ? No specific reason to phone a number and when you do its pressing the keypad time, when you do answer it's we are busy and music which sounds like its on a cassette tape recorded back in the 70s. either the line goes dead or you sit there for 60 min or more waiting, this is not customers care. your prices since 2017 have increased so much your not even competitive in the marketplace. you Automatically renew contracts in mid term ? i enquired when my contract was due to end i was told December 2024. I received a letter that it was in November 2024, 10 days after it was sent my list goes on and on the Company has changed its Name from Kinex to Clear Business but that does not make it perform any better . How can you bill a phone line for a full 31 days when a contract finished 21 days earlier. im so happy that i'm No longer with this provider if i could give you No Stars i would. further to my sorry state of affairs with this Company 3 Months down the line with a complaint of overcharging, i received money back That became debit to my phone account that i know longer have became a credit ? i'm still receiving Invoices for equipment and apps i haven't used since 9th November (I Have a new provider) Clear Business are taking the money from the money they owe Me to pay of the invoices, just dont get involved with Clear business 3 months down the line and im still making phone calls and time wasted waiting for them to answer.

"Closed my account but this company…"

Closed my account but this company continues to charge. Matter will be dealt with ‘in a few weeks’ customer services said . Will avoid this company it future

"Efficient"

Efficient. Best Price. No bullshit. Will use again.

"Spoke to Jamal Awan he was very polite…"

Spoke to Jamal Awan he was very polite and professional. Excellent communication