"please avoid this company at all costs…"

please avoid this company at all costs - they are impossible to contact and deal with. We inherited them as a business electric contract on our cafe - they bill you incorrectly and in advance and you have absolutely no way of disputing anything with them as you cannot get through to their call centres and are on hold for up to an hour each time. When the contract finally ended they carried on billing us and then tried using a debt collection agency to recover the amount which wasn't due or even accurate. This was after acknowledging the credit they should have made - they couldn't manage to install smart meters either - totally unprofessional, unhelpful and disreputable.

"Daniel Tomkin was polite and spent the…"

Daniel Tomkin was polite and spent the time to answer my request and consider which was my best option to continue with my service

"Daniel Tomkins | Retentions Account…"

Daniel Tomkins | Retentions Account Manager.
Daniel was very helpful and precise when going through different rate options and terms. Daniel understood my requirements and didn't push a hard sell. Thank you, Daniel for your help 👍

"Zak made everything easy"

Zak made everything easy. Called to follow up and checked in at every stage providing clarity.

"Stay clear "

If zero stars was an option, that’s what I’d give. Clear Business have wrongly identified me as the owner of a water account, for 2 years I have been trying to get my name off the account. Customer service is absolutely shocking. Departments all blaming each other and nobody willing to take responsibility. Now receiving letters saying they are reporting me to credit agencies and when I called the number in the letter they said they can’t do anything. Unbelievably frustrating. STAY CLEAR OF CLEAR BUSINESS.

"David Carter was helpfull"

David Carter was very helpfull.

"Energy and phone account review"

George Masson called to review our business Energy account. after explaining things so well it became apparent we could change our telephone too saving the business money at such a crucial time. We also later set up accounts for another charity business I run for energy and phone too. The whole process was challenging but was made easy by George being so patient as we worked through it. Great job.

"Great customer service"

Great customer service, Keegan was very helpful and got me a solid deal. Very happy with everything.

"We had a call from Jamal Awan today…"

We had a call from Jamal Awan today with whom we have spoken before. He was very helpful about upgrading our existing telecomms package, and explained everything very clearly. Would definitely recommend. Great to speak with UK-based support.

"Excellent service from iky"

Excellent service from iky, very helpful with all of my queries. Would highly recommend clear business to other businesses.