"Excellent service"

Just registered with Worldpay card machines through Clear business.
Ben was my guide for this, his instructions were clear and we had it all set up in a matter of minutes.
I would recommend Clear Business to anyone with a small business. Ben has helped me to set up a few contracts now and he is always attentive and efficient till we get the task done. Thank you Best wishes Margaret MacNeill

"Very slow response"

Very slow response

I recently moved into a residential property that had a business registered there previously, I started paying my council tax (including water) when I moved in but three months later recieved a bill from Clear Business for water services. I called up and a helpful staff member said that I just needed to share my council tax invoice as proof and it would be sorted. I emailed my council tax bill but continued to recieve overdue payment letters from Clear Business and threatening that it would impact my credit score. I called up a further two times and each time someone said they would sort it, but there was a backlog in the 'digital team' who are the only ones apparently able to open emails with attachments! Still no actual commitment or response to have this dealt with after many months.

"Looked in to my account and offered…"

Looked in to my account and offered services suitable to my business, very efficient and answered all my questions in detail fully explaining my services

"Absolutely disgusting firm to deal…"

Absolutely disgusting firm to deal with.. nothing but a bunch of liars.. been a customer for 15 years, obviously with Unicom.. went onto a new 3 yr broadband deal. 25 pound a month… just received a letter from a debt recovery agency saying I owe 1100 pound due to them saying I didn’t sign the document sign in April, so they hv been charging me for the account being live. I hv tried to contact the guy who told me he was sorting it out .. well won’t answer my phone calls or emails…bunch of con men.. I will fight this all the way…

"Thank you Courtney for the friendly…"

Thank you Courtney for the friendly call and excellent professional advice.

"Great customer service"

Great customer service

"Had a great experience with Benjamin…"

Had a great experience with Benjamin Henry Charles looked after me and gave me all the info regarding my renewal highly recommend

"Greg"

Chloe was excellent in explaining the products available to me, offering great deals! Would happily use clear business again thanks to Chloe’s excellent customer service.

"BEN HENRY-CHARLES"

BEN HENRY-CHARLES
FANTASTIC SERVICE, WITH HELP FINDING THE BEST DEALS FOR MY BUSINESS.

"Uncaring company"

Advised my elderly mother in-law to include personal landline phone in her business electricity account. When electricity was not paid (due to bad tenants) the phone was cut off leaving her without any communication at all (she is too old to use a mobile). She is immobile and cannot even get food as she used to order it by phone. Cannot contact her to see if she is OK. Clear Business no help what so ever when I called them and actually cut me off as I am not named on the account!! For all I know she could be dead.