Housing Disrepair Helpline

Municipal and Judicial Services
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195 reviews
Overall Rating
Customer Reviews about

Housing Disrepair Helpline

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Marcella Williams-Knight

1.00/5.00

"I have tried to get help for an elderly…"

I have tried to get help for an elderly lady who has bad mould which is detrimental to her health they took on the case nothing has really been done i called back and I was told to not call back the number again very rude I'd never go back to these people again, as for Barnes solicitors terrible service, they just lie continuously

20/05/2023

Jess Livett

2.00/5.00

"They phoned me 10 times this morning …"

They phoned me 10 times this morning in the space of 2hrs… I have a phone call with them tomorrow so I do hope it’s legit

02/05/2023

Peter Morgan

1.00/5.00

"Awful scam fake call centre company"

Awful scam company - they rang unsolicited and I said I didn't give them my number where did they get it - they said it was on a list - I asked where did they get the list and they hung up - someone then rang me back and asked the same thing later on that day Indian call centre - total scumbags

18/04/2023

Miss Emma Martin

1.00/5.00

"I am not happy"

I am not happy, this company called and said they were from housing repairs department and I assumed they were from my housing association. Fortunately I didn't give out any information though they already knew my surname and number which they had got from database of tenants. The person was very unclear when I started to query exactly where they were from. Be careful.

17/04/2023

P G

1.00/5.00

"Cold Calling refused to process GDPR subject access request"

Just received a cold call from an Indian call centre gave me this company name and website, tried running me through some questions which I declined and instead asked where they got my details from.

Then they refused to put me through to a manager or data protection officer after I mentioned GDPR and asked to have my details removed from their system and a GDPR subject access request on how they got my details, he once again refused to comply so told him I would be reporting them.

I have submitted a complaint to the ICO (ico org uk/make-a-complaint/).

Sent the phone number they called on (020 3891 7153) to 7726.

Reported to tpsonline org uk/complaint as my number is registered and reported the website to ncsc gov uk

08/04/2023

Daisy

1.00/5.00

"Contestant Harassment calls"

*EDIT*
This was no Indian guy... and I’m not stupid I don’t expect callers to use their real names. Justin can be a front.
I get these calls often it’s usually English people and 020 numbers.

They’ve been calling me for a year I’ve asked them to take me off their system numerous times it’s not even funny anymore. Today a man called Justin rings. I said it’s been over a year I don’t want anymore calls he snaps back there’s over 90 different companies it’s the first time he’s called me and he went on to argue and raise his voice. Oddly I can’t call them to complain about their spam. They need to be stopped.

15/03/2023

Anastassia Doubovskaya

1.00/5.00

"I got a call from company called…"

I got a call from company called housing disrepair. They said they would come and clean what is needed abs work for council. I see many people say it's a scam but don't understand what is scam about

06/03/2023

David Jolin

1.00/5.00

"Terrible firm"

Terrible firm

27/02/2023

David N

1.00/5.00

"I just received an unsolicited cold…"

I just received an unsolicited cold call from the Housing Disrepair Helpline - 020 3746 3775. Their representative said they had received information from the council that repairs were required at my property. As a community councillor I know that the council would not operate in this manner. This company is operating a dishonest phone scam!

21/02/2023

Lorna Dillon

1.00/5.00

"I have mould around my Windows and …"

I have mould around my Windows and doors & we have been waiting for a new front door for 3/4 years as it's dropped & it has to be locked just for security as its broken i habe also just been diagnosed with emphcemia plz help!

16/02/2023
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