"Ibrahim was very considerate and…"

Ibrahim was very considerate and respectful and explained what he would do. He contacted us to let us know his ETA.

"Always on time and do an excellent job."

Real Boiler Servicing have looked after my boiler for a couple of years for both servicing and repairs. They are obviously experienced in this type of service. The work is always carried out with care and the heating/hot water system is always left in perfect working order. Couldn't ask for a better job.

"Great Service"

Great Service, reliable and polite. would use again 100%

"Outstanding professional service, reliable and friendly"

I have used Real Boiler Services for many years and can only highly recommend them. Ibrahim will always be my first call. Thank you for your excellent and reasonably priced work as always.

"Awkwardly positioned pipes"

Ibrahim moved pipes from one side of the boiler to the opposite side which enabled our kitchen fitter to utilise the freed up space efficiently. Friendly and clear communication throughout and a very satisfactory result. He also carried out an annual service of the boiler.

"Excellent service and a reasonable…"

Excellent service and a reasonable price. Can’t fault them. They were recommended by my brother in law who also had a positive experience with them.

"Review"

Quick and courteous engineer

"Total waste of time. Cancelled same day of appointment"

Firstly, after booking and being told all costs included up front, i receive an email saying "As you are location (north west london post code) is outside of our normal coverage area additional charge/s of £36 plus congestion charge (if applicable) per visit would apply. They then automatically take that if you dont reply to the mail.

As it was the day before i had no option but to accept. The morning of the scheduled appointment day, i received another email saying that they wont arrive as the engineer is sick and will also be off for the rest of the week! Also this company has only one engineer?!

Total waste of time, 2 stars as they managed to email me to at least tell me they were letting me down same day. Useless

"Great service"

Great service, helpful and friendly staff. Absolutely no complaints!

"Engineer Ibrahim"

Engineer Ibrahim, was brilliant, from start to finish. My elderly friend was having a issue with her boiler, Ibrahim came to sort the problem, he tried a couple of options and fortunately the 2nd option was correct. Boiler is running properly know.
I would highly recommend this company.