Stone & Earth Ltd
Jo Till
"Brilliant company to deal with"
Brilliant company to deal with, reactive to all our needs & wants, even when the plan changed they were able to advise & assist. They supplied all our kitchen fittings, flooring & worktops & the end result is just stunning. Ryan, Jake & the Team are fantastic & would totally recommend .
Leonard
"Would definitely recommend Stone & Earth."
We would like to thank all those involved at Stone & Earth for the great job you all did on the provision of additional storage/working area in our existing kitchen.
You were tasked with matching as far as possible, our existing, but no longer available units, which you did, so that no one walking into the kitchen would doubt that everything is original.
You more than doubled our storage and working areas, providing a breakfast bar, display units and a pantry - much to my wife’s delight.
Thank you to Phil the fitter whose attention to detail and sheer professionalism made a good job an exceptional job, also Kieran whose ideas turned our vague requests into reality.
We would definitely recommend Stone & Earth.
Mrs g young
"A First rate service"
Stone and Earth completely redesigned our bathroom and downstairs loo. There was no high pressure sales technique, just helpful, friendly advice and suggestions. Our fitter, Sam, was fantastic throughout. When issues arose, such as a wonky wall or a pipe in an unexpected place, he was an incredible problem solver. The completed bathrooms are even better than we had expected. Communication has been excellent and everyone involved has been amazing. Thank you Sonia, Sam, Brian and Daniel. Well worth the short wait, would very definitely recommend!!!!
Adrian Frost
"Great service the whole time"
Great service the whole time, we actually spent about a year deciding on what design, what fittings and everything and looked at competitors but Stone and Earth always stood out. Very easygoing, no hard sell and very helpful when we wanted options and opinions. Ryan was the salesperson and he was great to deal with, we were kept up to date about everything the whole time.
Graham was the project manager for the job and did very well keeping all the service people on track ensuring everything was done correctly and on time.
We had everything done, so a completely new kitchen, plumbing and ceiling and walls plastered, everything went very smoothly and I can't say enough good things about the company. When we do the bathrooms we will use them again.
They use very good and thoughtful contractors, plumbing, plastering, the electrician and most importantly, the joiner. They were all very complimentary about working for Stone and Earth and always tidied up after themselves.
The whole experience was first-class.
Becky
"Fantastic tiles - Fantastic Service"
We have purchased tiles from Stone and Earth twice in the last four years for two very different projects. On both occasions we dealt with Jason, his knowledge on tiles is unbelievable.
For our most recent purchase Jason couldn’t have been more helpful moving all different tiles all around the showroom for us. He really knows how to read a customer’s reaction and knows what option to offer next. His customer service is amazing.
We decided to go for a tile in the range that wasn’t actually available as a sample in the showroom but I phoned Jason and he got me that sample within a couple of days. When we purchased the tile he calculated exactly how many tiles we would need for the style in which we would have them laid and he was absolutely spot on. We also left Jason to pick the grout colour for us and again it was absolutely spot on. I absolutely love both sets of my tiles.
After our two separate experiences with Jason I would never go anywhere else for my tiles.
Claire Smith
"Unimpressed"
Our bathroom install started mid June and was only finally finished mid September. We had to wait 3 months for the unit we had ordered. Whilst I appreciate not all of this was the fault of Stone and Earth I had to chase this constantly. We received very little in the way of apologies and given the cost of the bathroom as a whole I would have expected much better customer service. We were given many promised delivery dates before the unit was finally delivered which just added to the frustration. I would not use this company again.
Lewis-Horner's
"Fabulous Bar and Fabulous Customer Service!"
We recently bought some granite for a bar and some tops. After selecting it from the wholesaler. A few days later, Stone &
Earth contacted us to say it had too many imperfections. They then came with us to the wholesaler to ensure we had a great piece. It’s now fitted and is stunning, beautiful craftsmanship in how it has been cut and 2 fabulous chopping boards too. We would highly recommend.
Luke
"Sonia has been amazing from start to…"
Sonia has been amazing from start to finish, from coming out at the design stage all the way through to completion. highly recommend Stone & Earth. The quality of the bathroom is amazing.
Lucy Lewis
"Fantastic customer service from start…"
Fantastic customer service from start to finish. Excellent range of products to choose from. Templated and fitted in one-week turnaround. Fitters were professional and paid attention to detail.
Clare
"Excellent service & help"
Sonia Chahal at Stone & Earth was a huge help when we realised the slanting ceiling in our new shower room's was too low for a standard shower screen and would have to order something bespoke, guiding us through the process. We also needed a narrower-than-usual vanity unit, which she helped us find. Patient with our dithering, always happy to help and super-quick to reply to queries, she made this small part of our whole house renovation a lot easier and much less stressful, and considering the screen was made-to-measure, the price was very reasonable, too. I would heartily recommend her, and Stone & Earth.
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