"Can you please get the job done right?"

Everglade came highly recommended so I didn’t hesitate when I put in an order for my windows and doors in April 2021. Since then only half of my windows have been installed and I am still waiting for the rest of my order to be completed. I also ordered a sliding door without a sill but received it with a sill. The order was a total disaster.
The windows that were fitted came with broken glass, wrong size measurements, and wrong colour handles. This has caused me great anxiety and frustration.
Unfortunately my experience didn’t match my expectations and I would not be recommending to family and friends.

"Polite and Efficient service"

We were very impressed with the service provided by the Everglade team. In particular their fitting service was amazing. They did an amazing job – completely changed my impression of tradesmen!! Really well spoken, polite and efficient in all the work.

"Excellent customer service."

I rarely bother to review companies but I’m making an exception with Everglade Windows. I have renovated many houses and it’s rare to deal with such an excellent professional company. I had a problem with one set of Heritage doors not fitting properly, it turns out the fitters I used hadn’t installed them correctly, not only did Everglade arrange for people to come around to help, but they rectified the original installer’s mistake. The guys they sent round were brilliant, they said the doors were a couple of millimetres out but nothing bad, they managed to fix them by putting in a couple of shims, I’m delighted and thank you again to all at Everglade, a really top company and a pleasure to deal with.

From start to finish I’ve dealt with three people, Magda, Dave, and Bhavik, all of which have been incredibly helpful.

A top team in a top company,
Highly recommended,
Steve Poole

"Everglade supplied a large patio door…"

Everglade supplied a large patio door on time and in a very professional manner. My builder installed the door but there was a slight misalignment with the lock. The fitters from Everglade came quickly and fixed the problem brilliantly. Great job customer support.

"crittle style"

We had crittle style windows & doors fitted by Everglade in June 2019. The representative, Vince spent a lot of time with us in designing a good fit for our unusual sized openings. All looked good after fitting.
However there were some problems with one of the doors about a month after the fitting. But it was resolved to our satisfaction by the second lot of fitters who were excellent.
The finished look is really great.

"I have used Everglade Windows since 2000"

I have used Everglade Windows since 2000. I have just had large bay windows installed in one of my properties.

They are professional, reliable, responsive and hassle free to work with it. The quality of the windows are excellent.

I did get quotes and demonstrations from other suppliers in the past and was horrified at their sales methods and pricing structures.

I would highly recommend Everglade and will use them in the future.

"Had 12 "A rated" windows installed in…"

Had 12 "A rated" windows installed in July, by Nick, who was great. He cleaned up after each window, and there is no need for any internal decoration. Surprised he could do all by himself, and from the inside only on upstairs windows, but that saved on getting scaffolding in over the Conservatory. Nearly a month after installation, we are really pleased with the windows and finish. We can no longer hear our neighbour come home and close his car doors, which on our old windows even when closed, sounded like we did not have any. So sound proofing a massive improvement, as Frames and Glass appear much thicker than my old windows. New external sills fitted. Obviously hoping when winter arrives, will keep us nice and warm. Thanks to Nick and Mike at Everglade, and all the support guys who made them.

"Fitters let us down but we received compensated."

Well engineered windows but fitting left something to be desired. The fitter destroyed our oriel balcony because he did not realise the exterior wooden window ledge was joined to the balcony frame. So he hit the balcony with his hammer and all the plaster collapsed. However, once Customer Services got involved we were treated well and compensated financially. Given this act of good will our faith has been somewhat restored and we would consider returning our custom.

"Really good service and product"

We had a sliding door and windows installed today in our loft - everything seems to have gone without a hitch. Very professional installers. It's early days but the products look to be of a high quality.
A special thank you to Vincent who explained everything very clearly at the showroom and was very patient with us when we had to change plans at the last minute. AJ, Ealing

"Dont bother buying aluminium double…"

Dont bother buying aluminium double glazing from this company unless you are happy to have the paint peeling off. No after service and they simply absolve themselves of any responsibility.

I do not have a record of the final order number but it was supplied against quote number Q105763 and installed with agreement from yourselves by Ashley John Mitchell builders. You might remember us as we have complained about the patio door (same delivery) which was damaged and when invited to come and have a look and talk to us you refused and have also refused to take any remedial action whatsoever for either problems. Its now such a shame we have to speak in the public arena when all we wanted was a little bit of support!

I have just read the reply and can assure any reviewers that this company did supply my window and door. They are very welcome to contact me at any time, but my experience to date tells me they will not. They have ignored all my attempts to speak to them to rectify the problem and are not really interested in doing so. I would also add that because they supplied us via a builder their federation will not act as an arbitrator so forget any guarantee. Should they decide to do the right thing I will let this site know.