"Prompt service good choice excellent…"

Prompt service good choice excellent fabrics used

"Great Service & Excellent Choices"

I went to Southwold store last weekend and both ladies in your store were lovely. Very helpful and professional and their suggestions were spot on for what I was looking for. Thank you both so much.

"Lovely!"

Lovely friendly staff and super choice of clothes!

"I discovered Tilley & Grace whilst…"

I discovered Tilley & Grace whilst visiting Southwold a couple of years back. Since then I have purchased on line. The website is really easy to use, delivery is prompt, no problem with their returns service and, even better, they answer the phone! I called to add something to an online purchase I had just completed - an impossibility with most online suppliers. It was all sorted in less than 5 minutes and my items were dispatched the same day. So refreshing to experience proper customer service.

"Love my new clothes!"

As always, lovely clothes that arrived quickly and in beautiful packaging with no plastic! Thank you

"I regularly go into southwold’s Tilley…"

I regularly go into southwold’s Tilley and Grace . The women who work in there are lovely and very helpful and more to the point … honest. They will tell you honestly want they think . Lovely clothes very reasonably priced … I always find something

"Fantastic experience with Tilley &…"

Fantastic experience with Tilley & Grace. I absolutely love their clothes - the quality ,fit , colours , choice …. I could go on and on. I discovered the brand recently on holiday in Norfolk and have since ordered online.
I ordered some Camo trousers recently. When they arrived there was a hole in one of the seams. I was disappointed as wanted to take them on holiday with me a few days later. I contacted customer services and had the most amazing and outstanding service from Sophie. She arranged for a replacement pair to be sent out immediately along with a returns label for the faulty pair but assured me I could wait until my return from holiday before I needed to return the faulty ones. In fact I received replacement trousers the following day and was able to complete the return before I left. Communication was excellent throughout. Cannot recommend this company highly enough and have already placed another order.

"Thank you Tilly & Grace"

I don’t live in Woodbridge, but visit the town often, as we have a boat in the marina. Tilly and Grace is always my go to shop when I’m visiting, as it has fabulous clothing, jewellery, bags and scarves. The staff are always so friendly and helpful and make me feel so welcome! Thank you Tilly and Grace.

"Just couldn't say no!"

Lovely clothes, great sale which meant I spent more than I planned and great staff

"Happy first time customer"

First time customer with T&G and I am very happy with the silk scarf. Ordering was easy and the product arrived as stated. The only reason I didn't give a 5 was that there was a loose thread on the hem.