"Nightmare to deal with Belmont -bunch…"

Nightmare to deal with Belmont -bunch of scammers,
just want to collect advances with wrong estimates, they don't have facility or Transport services of their own - just brokers to collect Advances and trap customers till last for more and more payment. their estimates are not reliable and will change at the time of pick up may double also . We did a move from them from TX to CA and they are the worst people in this industry

"Incorrect sales pitch/rude movers"

signing up and taking the deposit was easy and quick. however, they use 3rd party movers... the guy on the call (Brian) was made aware of the estimated things to take and set us up for CUBIC SQ FT space. when the movers arrive (called night before) they were very unprofessional and there was a language barrier making the communication a bit challenging. I should add too that they were later then the provided estimated timing. the space we knew would not fit everything, but it would not even hold the itemized items on the bill of lading. the movers were rude and because they were told they would not get paid more money then agreed on they were upset with words being said they were told to leave. because we told them to leave due to the ignorance we forfeited our deposit. which is unprofessional. i understand it was in my contract as i was pointed out, but don't think Belmont movers understand that the movers they had come were not clear English speaking and wanted more money when asked to leave. now we have things in storage 2000 miles away and stuck. Belmont movers offered to have the same movers come back, and to charge more for more space. the issue again is the items listed on the bill of lading i signed would not even fit ... their sales pitch needs to be revised as this is not my profession i relied on the sales person to accommodate what i listed and expected him to meet what was listed at minimum. i believe we should have been compensated at least 1/2 of our deposit due to the incorrect informaiton from the sales person and the rude movers they assigned to us.

"Bad bad bad....3 months and no sign of of our stuff, always say it is being loaded. Wonder if they lost it! Don't do it, worth it to pay more!"

Our load was picked up in Vermont on September 10th. We have been waiting for 3 months in California. They say it is still in NJ. We are starting to doubt that.
Never ever use them, not worth saving money to just not get the delivery.
Every week they say it is being loaded....

"Shady company - buyer beware!"

I placed an inquiry online looking for quotes for a small move from ME to FL. I was inundated with calls from various companies. They all want to snag your business and get you to commit right away. I spoke with Russell from Belmont and I was told it just so happened there was a cancellation in their schedule for Nov 3-5 and if I committed right now, I could get a discounted price. The price he gave me was far better than others so I committed to them. I got my 'verification call' a day or so later and was told DOT quotes an average 6 to 10 day delivery time but it depends on their schedule and it doesn't always take that long. They have to tell you what DOT says. Got a call from the truck driver and dispatch on 11/1 asking if they could pick up on 11/2 instead. I wasn't entirely ready but we made it work. We had fewer boxes than was planned but we shipped a bed frame that wasn't quoted. Somehow we were over the quoted amount of space so the price increased by ~$500. Our items were enroute on 11/2. Based on the 6-10 day window we left on 11/4 and arrived on 11/6. I took a week off to be there to meet the truck. The truck driver texted my husband to say they expected to deliver on 11/9 or 10. I called and emailed multiple times to follow up on the load - crickets! I spoke with one person who assured me he'd call me back but never did. The second live person told me he'd call back and he did - to say he had spoken with someone and they would get back to him...he essentially didn't know anything! I was scheduled to leave to come back to ME on 11/15 - 13 days after the truck left - and that's the day our items arrived. Their communication through the process was non-existent. Since then, I've been called a liar! I was told they did not tell me 6 to 10 days but rather 6 to 21 days...if they'd told me 21 days was a possibility, I would not have agreed to do business with them. It would have been cheaper for us to rent a U-Haul and do it ourselves if we had to potentially wait 3 weeks. Shady business...stay far far away!

"Excellent service and very reasonable price!"

I used Belmont Moving & Storage and was amazed at their excellent service and very reasonable price! These guys did everything necessary to fulfill my requirements. The sales rep, estimator, customer service staff, and the crew played their roles to perfection. Thanks a lot, guys.

"Terrible"

Terrible, absolutely terrible experience….In the process of gathering receipts, contracts and other info for a law suit…
Perry told me and my daughter he’d send a 56 ft semi….we were on speaker phone…and I paid the additional price…They sent a 28ft. old UHaul truck that they rattle canned with white paint….It was ready for the trash heap…..I asked where the other truck was…..I was informed there wasnt one….
The ONLY good thing i have to say is the workers in WaSt (loaders), and the workers who drove to AzSt and unloaded, did a great job…a couple of issues, but not worth mentioning.
It is too bad the company management doesn’t work as hard for the customer as the crews on the ground….!
Oh and to the office gal who was yelling and threatening my daughter, i wish i could find you…Im still looking….

"WORST COMPANY AND EXPERIENCE EVER!"

If ai could give negative stars, I would!
From the cost that was 4x what I was quoted, to the disappearing act of the subcontractor (Tacoma movers), to the changing stories of where my items were and when they would be delivered, to not being provided a copy of any of the paperwork beyond the initial binding contract, to the countless phone calls, emails, and texts that went unreturned, to the delivery at 9 p.m. in the dark, to the damaged items, to the 3.5 weeks of arguing it took to get a receipt, to the MANY items that were never delivered including a temperpedic bed, and the absolute zero remorse or interest or care in customers, this was the worst experience moving I have ever had. I am contacting the Attorney Generals in multiple states to file complaints against this company and their subcontracted company, Takoma Movers. I hope others do the same so we can stop them from doing the same thing over and over to others.

"WORST MOVING COMPANY EVER!!!!"

WORST MOVING COMPANY EVER!!!!! I hired them Back in August and it took over two months to have my things delivered, stuff was missing and broken!!!! They did nothing to help make the process easier nor did they offer any type of reimbursement. I was overcharged and scammed, the staff members were rude and very unhelpful. I ended up filing a police report to get the rest of my belongings. I hope they are shut down and never get another costumer again!!! I wish I could give 0 stars !!

"Moved from Florida to Tennessee"

Moved from Florida to Tennessee, called Belmont and got a quote. Everything sounded good, so we hired them. BIG mistake. They contracted out to, To the moon. They showed up, we had everything boxed up, mostly black plastic bins. No furniture as we sold all that with house. Right out of the gate raised the prices by over $1000. They know they got you because at this point your ready to move and it's too late to contact someone else. Our stuff packed in black bins wrapped up, still got broken. I can only imagine they threw it off the back of the truck. They quoted me storage at $150. a month. It went up to $200 and then when I requested my stuff they delayed my delivery until I owed another month. Steer clear of this company. I wish I had believed the reviews.

"SCAM"

SCAM - PLEASE SPARE YOURSELF HEADACHE, TIME AND MONEY. DO NOT CONTRACT WITH BELMONT. HAD I WISH I HAD READ MORE REVIEWS BEFORE ENGAGING WITH THEM. We contracted with Belmont mid September to move our belongings from Cambridge, MA to NYC. On 09/25/22, a moving company, Marshal Van Lines, subcontractor of Belmont, came to pick up our belongings. We had paid for already $1053 to Belmont, and even if we had listed every item, furniture and box that had to be moved to Belmont when contracting with them, Marshal and Belmont came up with additional fees. We ended up having to pay $2139. Also, they came up with "extra fees" such as "having to walk from the elevator to the unit" - which was about 20 ft, and "paying for every level" (we were at level 7 and we have 2 elevators in the building, so there wasn't any stairs implied), which they charged us for an extra +500$ cash that they didn't want to put on a receipt. At that point we were already thinking they were trying to make more money on our back, but all our stuff was already packed. 30 ++ days from then, WE ARE NOW 11/03/22, and despite having called Belmont and Marshal for weeks, WE STILL DON'T HAVE OUR BELONGINGS. Belmont says we have to contact Marshal to set up appointment for delivery, yet Marshal doesn't answer any of our calls. We told Belmont we couldn't get ahold of Marshal, and they claim they can't do anything until we connect with them - they are completely washing their hands of it. Reading the reviews from previous customers, they knew, when we contracted with them, that other customers had never gotten their belongings, yet they still hired them for subcontracting our move. They are completely dismissing our attempts to reach out to them, they either hang up on us on the phone, yell at us that they "can't do anything about it" and that it is something we have to figure with Marshal, which we never got into contract with in the first place. We communicated with the police department and they say several claims have been filed for this company already. If you read this and have not yet received your belongings, I would like to gather all unsatisfied customers to see if there is anything we can do about it.