"Excellent service from Rifa and gave…"

Excellent service from Rifa and gave great advice for the perfumes. Will be coming back whenever I’m in the area and bringing family and friends

"Brilliant service"

Brilliant service, incredibly friendly and welcoming. Thank you Riafa!

"Every time me and my family visit…"

Every time me and my family visit London from New York we never miss to visit Cave. It’s one of our favorite place to shop for modest attires. Today I purchased oud requested by my son who loves the oud oil and black seed oil.Customer services is great. Inshallah I will be back for more on my next visit.

"Amazing service"

Amazing service, unique selection

"Great store a must visit when in London…"

Great store a must visit when in London staff are really helpful purchase a fragrance the packaging was amazing.

"Great customer service and their…"

Great customer service and their products are just lush! A great place for gifts and some self retail therapy !

"I’ve ordered online from cave"

I’ve ordered online from cave, to be honest delivery was so quick! Items are exactly as I wanted in terms of colour and quality, they’ve also sent a thank you note for buying which I found very sweet. Thanks cave

"Poor Experience. Poor Communication"

I made an order one month ago online and was advised I would receive my item within 5-7 working days. I did not receive my item. I then emailed them 3 times but received no response. I then called and was advised I would receive a response within 24-hours but never got contacted. I then requested a refund and this was processed immediately. The only reason I haven't given one star is because they processed my refund immediately and at least had the courtesy to email me an apology and provide me a 30% voucher which I do not intend to use. I will not be buying from this store online again. I appreciate they must have been very busy during Ramadan-Eid period. I am less fussed about the delay in receiving my item. However, their communication needs to be improved significantly.

"The lady there was really friendly and …"

The lady there was really friendly and helpful when choosing fragrances. Would definitely recommend to others for great fragrances and even better customer service :)

"Recently ordered few items for me & my…"

Recently ordered few items for me & my sons Good quality but too pricey need competitive also should be free delivery at this price other retailers are cheaper shop around buyers, nice one