"Where is my electric motor"

Where is my electric motor? I need it now.

"All round good service"

Excellent product - the Graf Infiltration Tunnel - well priced and excellent service. Jonathan the sales manager changed the delivery address just before despatch which saved me a 20 mile drive to collect

"Extra help from UK Septic tanks"

I made a mistake on specifying the height of a distribution chamber. I needed an extra riser and Jonathon pulled out all the stops to expedite a speedy delivery. Really well done.

"I talked to many companies and when I…"

I talked to many companies and when I called ukseptictanks I spoke with Jonathon. He was brilliant. Extremely knowledgable and directs you in the way that is needed for your specific needs. I can’t stress how helpful he was breaking each bit down. He has been available to help all the way through the process even when I was installing the waste treatment plant and even after including the sign off. I would highly recommend speaking with him to get things right first time. The delivery was very quick also. So yea 5 stars from me and very happy.

"Very poor communication would give zero…"

Very poor communication would give zero rating, still awaiting delivery, and phone response from the manager!!! Would not use this company again.

"Great communication"

Great communication, really responsive to our needs and great product set

"Klargester "

Absolutely wonderful,
Questions answered promptly.
Great delivery, no nonsense.
Good price.

"I was awaiting delivery even…"

I was awaiting the delivery even after paying a large amount of for one small plastic item. It was sorted personally by Jonathan after a week of waiting.
Shipping cost was refunded which I find very rare these days that anybody takes responsibility, so I applaud him for taking positive action.
If they can sort out their delivery issues, it will be a great place to source drainage items in future.

"Very poor"

Very poor. Delivery did not turn up when arranged, promises to get it delivered not met. I still do not have anything of what I ordered. It has it had cost substantial money for hire equipment lying idol and a big waste of time over a three day weekend

"Successful follow up phone call"

The product was advertised as in stock. I have heard nothing since initial receipt of order and have no idea on availability or delivery.-
Subsequent customer support follow up phone apologising for delay