"Excellent service"

Was struggling to locate an Epson V800 scanner. Managed to pre-order one with BMI Solutions who dispatched one as soon as stocks became available. Scanner arrived in less than 24 hours. Excellent service, excellent price. Wouldn't hesitate to order from them again.

"Fujitsu scanner"

I rang BMI solutions for advice on what scanner to choose. I spoke to Rob who directed me towards a newer more efficient model than the one I had in mind. Received it on the day required and Rob suggested I call him for remote set up as it was important to get the settings right from the start. He was very helpful, installed the software and made all the necessary connections and away we went ... brilliant! I was very pleased with the service I received and am happy and confident I can now crack on with my scanning with no more ado. Would recommend BMI unreservedly.

"Exceptional customer service"

I have purchased 3 scanners and in the process of renting another scanner for my company, all from BMI solutions.

Rob and Lisa have given me support and advice throughout these purchases, a complete professional, knowledgeable service in a friendly manner.

BMI Solutions would be my first choice in purchases of other scanners when I expand my business.

Stephen Francis

Hangleton Books.
Hove, East Sussex.

"Exceptional Customer Service."

I bought an Epson scanner from BMI Solutions and while considering my order I initially phoned them on a Saturday afternoon about 4pm, yet expecting an answer machine.. But their most helpful Director answered the phone and couldn't do enough to help me in every way. Since my purchase their after sales service is also exceptional and they also helped me get a special offer that was available from Epson too. Probably the most Professional, Conscientious and Caring company that I have had the pleasure to deal with.

"Purchase of Canon DR-M160 Scanner"

I phoned BMI and spoke with Lisa late on a friday afternoon. I outlined my requirements, and Lisa was knowledgeable and helpful. She directed me to the model of scanner that suited my budget and needs (essentially for high speed/high daily usage.) I accepted her advice and the scanner had been delivered to me by the following Monday lunchtime. The scanner is everything I hoped for and I was using it in earnest later that day! I'm also pleased with the price I paid and so I can't recommend BMI Solutions highly enough!

"Great Service from Mr. Rob"

We had a really great experience, even if we just have been missed each other at the beginning.

All the problems they have been sorted out quickly.

Thanks,

Alex

London Visual Box

"Top class service - highly recommended"

I have been a client of BMI Solutions Ltd for over 5 years and wouldn't hesitate to recommend them.

Lisa had provided an friendly, efficient professional service, often at very short notice.

Thank you

"Stick with Amazon"

Ordered a Canon Image Formula DR-F120 and it never worked from receipt. Had I paid the £15 extra it cost on Amazon they would have taken the non-working machine and replaced with a new one. BMI instead directed me to Canon to rectify. Grrrreat NOT!

"Did what was requested"

Tried once worked efficiently so no complaints. Very difficult to judge on one purchase

"jury's out at present"

I ordered an Epson GT-2500 Plus Scanner and what I received was a standard GT-2500, I am still waiting on a resolution to this issue which is now into it's second week.
I was told that the Scanner I had received was dispatched by mistake even though I have paid for the higher specification version, I have also been told that the Plus model was out of stock at the time of dispatch.

Not impressed so far !!!!!!!!!!.