"Don’t waste your time"

Don’t waste your time! Three requests later, my neighbours and I are still awaiting a call back!
Obviously the work wasn’t going to pay enough.

"Just overall poor communication and…"

Just overall poor communication and staff can be very rude which is a shame. 3 days prior to completion I was given 34 attachments to read and return within a short time frame. Amongst this in the report was a statement that the seller had applied to extend the lease but that we did not know the outcome. This was the report on title I was required to sign and so a current document that should have been accurate. As the flat should have had an 80 year lease and the issue of a possibly short lease and outstanding lease request had never been raised to me. I tried to Versus law but was told the partner involved had stepped away from his desk so had to ask them to pause the process ( 3 days from completion). I then tried multiple times to call and each time was left listening to hold music. Eventually the partner called me and when i tried to call back it again went to hold music. He then did call and we managed to speak but rather than addressing the issue instead asked if i had enjoyed the hold music. I didn't respond to this as it was just a really facetious thing to say in this context and told him to get to the point of his call. He proceeded to start saying there had previously been an issue with the seller. At this point I asked him to email me instead as if there had been an issue its better it be in writing. The subsequent email blamed incorrect historical information sent by the seller - the seller had not in fact applied to extend the lease - it seems therefore that Versus Law had sent me an inaccurate document to sign today and caused understandable anxiety at the point of completion by falsely stating that there was an issue with the lease. They did not apologize for this or for the stress caused by it but instead left me on hold on repeat and then asked me if i enjoyed that. Judge for yourself if you'd want to pay them thousands for them to behave like this.

"Total scam"

Horrendous.

Claims to help get your money for flight cancellations and delays, they don’t tell you that you can actually do all that yourself and don’t need their help as they do NOTHING anyway. TOTAL SCAM do not use these people.

"Excellent service"

Excellent service with a very customer focused attitude. Very helpful and informative.

"Shocking performance from a law firm…"

Shocking performance from a law firm that did not understand the specific requirements of a leasehold transaction. Waste of time, effort and money. Certain employees need to either retrain or find alternative careers. Will be reported to the SRA.

"Great experience with this company"

Great experience with this company, very quick and very responsive to all communications, and work completed to a very high standard - couldn't have done more for me! We had a few bumps along the way (no fault of their own) and Gareth & Katarzyna both did their upmost to ensure this was dealt with as effectively as possible with regular updates.
Will definitely recommend and use Versus in the future !

"I recently used the services of this…"

I recently used the services of this Versuslaw solicitor company to help me with a flight delay claim I had with Gulf Air. I had previously tried to contact Gulf Air directly with no response, but this solicitor company were able to help me resolve it. They were very professional and efficient in their approach, and their customer service was excellent. They kept me updated on the progress of my claim throughout the process and were always available to answer any of my questions. I am very pleased with the outcome of the claim, and I would definitely recommend this solicitor company to anyone who needs help with a flight delay claim.

"Versus Law - Use at own risk"

Versus Law wheels grind very slowly, stay away, air line claim on going for 10 months with only generic replies

"Clear communication"

Excellent online communication which made our conveyancing process run very smoothly. Would recommend versus law to friends.

"Awesome"

Matthew Smith and his assistant, Humaira, were dealing with my case. They are both very professional and friendly. They have a positive attitude when meeting a tight timeline.
The versus law reception was also excellent, you can always get in touch with someone smoothly.