"We found mark to be extremely helpful…"

We found mark to be extremely helpful and polite we have purchased three cars from Nash over the years and would not hesitate to do so again. Mark would be our first choice of sales personnel

"Nice guy,pity about the handcuffs"

Had a serious discussion with Steve about my trade in value against the car i was interested in.However the boss mans son put the tin hat on it.I asked Steve if there was any future developements to call me,which he did.
And i must say we had a good chat and Rosemary and i done the deal.We are very happy with the Vauxhall.Just a shame we could have not done it on the first day,if we had it would have saved us a 70 mile round trip.But i finally i must say Steve was a complete professional,polite,on top of his job and a proper decent guy Just a shame his hands are tied.5 stars to the man.
Please disregard the date,it actually happened on the day.

"All Smoothly done"

All Smoothly done. The exchange, a good price for our car.

"A professional, friendly approach"

A professional but friendly approach. Impressive attention to detail.

"Brilliant Experience!"

We recently purchased our new (to us) Kia from Richard Nash Cars and overall the buying experience was fantastic!

After seeing the car advertised on Auto Trader, we made a quick call to gather a little more information, speaking and dealing with Luke through the entire process. He was absolutely brilliant throughout, answering our calls and responding to our many questions, pulling out all of the stops to ensure that the car was immaculately presented on arrival. We'd travelled close to 200 miles to view and test drive the car before making our purchase and Luke went the extra mile to ensure that our part exchange and new purchase were completed swiftly, meaning we could be back on the road and heading home in our new car within a matter of hours!

Throughout the entire process, all telephone calls were answered swiftly, questions answered honestly and when they say they're going to phone back, they really do phone back! Car buying can be a daunting process but we were made to feel totally at ease, there were no hard selling techniques and we were left to look around and test drive the car at our leisure. Luke was very personable and our 1 year old had a great time interacting with him over the desk!

10/10 all around and should we be looking for another car in the future, despite the distance Richard Nash Cars is the first place we will look!

Alex, Jess and Marley

"5 Star service"

Myself and my partner have just brought a new car from Richard Nash family car centre. From the moment we arrived, everything was very professional. We were given the keys to look around the car, and left alone, there wasn't any pressure or pushing us for a sale.
We traded our old car in and got a fair price.
Mark was fantastic with us made the whole process very easy and everything agreed to be done to the car e.g minor scratchs to paint, where all resolved and completed to a very high standard. Overall our best experience buying a car and would highly recommend thankyou again Mark 😁

"Nice people to do business with."

Jim at Richard Nash took time to find out what I was looking for and lead me to the perfect car. Luke was very efficient on the handover. I experienced excellent service and the car was great value.

"I have purchased a new car from Richard…"

I have purchased a new car from Richard Nash cars today.
I am very happy with the way my exchange of vehicle was handled.
My purchase was expertly carried out by Luke Skilton, Thank you Luke.
From start to Finish very charming and friendly and made me feel a valued customer.
Nothing was too much trouble.
I would recommend a visit for your next car.

"Bought a Ford Kuga at the Family Sales…"

Bought a Ford Kuga at the Family Sales Center in Norwich.
Mark was very helpful although had a lengthy script he had to follow on various insurances Richard Nash sell, which was a little tiresome, not Mark's fault he was most professional in his interactions with my wife & I.
The car is great, and received a competitive deal from Richard Nash cars.
This is a minor thing, but may impact other potential customers i.e. the sales office (a large portacabin) has seen better days, it's metal door (hinge broken) was dragging across the ground, the carpet tiles were filthy and the toilets need an upgrade.
This has no impact on the qaulity of car I bought, but just smacks of penny pinching and leaves me the customer potentially having second thoughts.
It was only Mark that kept my interest otherwise I was leaving.

"Very professional …"

I have recently bought a Ford Focus from Richard Nash based at Vulcan Road. I can honestly say it was the best experience I have had purchasing a car. Steve Allen was very helpful and not at all pushy. He explained everything in detail and answered any questions. I would highly recommend. Well done Steve.