Mixam

Business Services
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832 reviews
Overall Rating
Customer Reviews about

Mixam

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Viola

5.00/5.00

"Wonderful experience overall"

Wonderful experience overall! We had a last minute order and the Mixam team made it possible for us to receive the flyers right on time. They communicated well, and the quality was excellent. Thank you so much!

11/07/2024

Annie

5.00/5.00

"Start to finish great."

Start to finish great.
Good guidance on website.
I had two phone calls to clarify bits I wasn't sure about. My questions were answered clearly and promptly by the advisers, one of whom able to complete my submission correctly.
The pamphlet beautifully produced - reproduction of photo on cover, quality of paper.
And all done much more cheaply than the other printers I looked at.
Absolutely 5 star!

11/07/2024

customer

5.00/5.00

"Helpful and patient service"

Helpful and patient service, affordable price and very good quality.

08/07/2024

customer

5.00/5.00

"Fantastic product "

Reasonable price, fantastic product! Really quick turnaround

08/07/2024

Eleanor

5.00/5.00

"Online self-service ordering system is…"

Online self-service ordering system is really easy to use. The helpful messages from the team are also really useful for making sure your order is printed correctly.

08/07/2024

Zoe Lou

5.00/5.00

"Fantastic experience"

Fantastic experience, they did my order really quickly and for a really good price.

07/07/2024

John A

5.00/5.00

"Clockwork"

The assistance was both patient and spot on. Everything went like clockwork! (which may upon reflection date me rather!!)
I will continue to work with Mixam in the future.

07/07/2024

customer

5.00/5.00

"Excellent support"

Excellent support, excellent quality of printed material. I received help throughout the printing process for weeks until the final document was ready for printing.

07/07/2024

customer

1.00/5.00

"dissatisfaction with the order"

My order, which included printed books for an important event, arrived on June 28th with all the pages in the wrong order. Given the urgency of my need, I contacted your customer service immediately to request a reprint and change the delivery address to the city where my event was taking place.

Despite being assured that the reprints would ship on the 2nd of July and arrive on the 3rd, I received no updates on the shipment status on the 2nd. Upon contacting your team again, I was informed that the address change was forgotten. I reiterated the new address, only to be told that it would delay the shipment by an extra day. Given the tight timeline, I decided against changing the address and mentioned that I could arrange for a friend to bring the books to the event.

However, despite my instructions, the address was changed, causing further delay. The package finally arrived on July 5th, well past the required date. This entire process involved an exchange of 32 emails, causing significant stress and inconvenience. Throughout the week, I was unable to track my parcel, and I did not receive any texts regarding its shipping or delivery status.

The delay and mismanagement of my order severely impacted my event preparations and caused undue stress. I expect a full refund for this order and an explanation of how such issues will be prevented in the future.

06/07/2024

Yas

5.00/5.00

"Wedding booklet printing "

We used this company to order our Orders of Service for our wedding. They look very beautiful and even better than we expected! Really excited to use them for our Ceremony!

06/07/2024
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