"Araç kiralama işlemlerimde Bodrum…"

Araç kiralama işlemlerimde Bodrum ofiste teslimat görevlisi olarak çalışan Baha ve Alper beye teşekkür ediyorum. Kiralama sürecimde de çok memnun kaldım. Mehmet Turan

"Satis danismani Muhammet ve Omer bey ayrica Baris beye cok tesekkur ederim. Havalimaninda cok guzel karsiladilar. Cok memnunum"

Satis danismani Muhammet ve Omer bey

"Yetersiz personel telefonla 6 kez…"

Yetersiz personel telefonla 6 kez telefonla aramama rağmen yardımcı olmadılar

"It's been over a month and the security deposit has not been refunded. I do not advise anyone to deal with them . "

It's been over a month and the security deposit has not been refunded.
I do not advise anyone to deal with them
.
Cars are not eligible

"Çok güzel bir tecrübeydi"

Çok güzel bir tecrübeydi. Araç kalitesi mükemmeldi. Personel güleryüzlü ve ilgiliydi. Her zaman ilk tercihim olacaktır.

"Super accceuil "

Super accceuil , qualité prix imbattable très professionnel.
A conseiller yeux fermé👌🏽

"Batuhan was so friendly and honest"

Batuhan was so friendly and honest. I will rent a car with them again!

"Baha beye ilgisinden dolayi çok…"

Baha beye ilgisinden dolayi çok teşekkur ederim.

"Avoid, simply terrible "

We booked 12 days rental, arriving at the airport over lunchtime. Despite checking with them beforehand we had to wait around 40 minutes to be collected (and initially their phone lines were just unavailable). Then driven to the nearby office and told that the car we were in was the one we’d be taking. This was a Clio although we’d booked a larger car. We were told that the Clio was more expensive but they wouldn’t charge us (in fact I later checked and their website showed it was cheaper, which was the best of a few lies they told…).

We waited ages for the paperwork to be done. Then another employee just dumped our bags out of the car and said they were giving it to someone else. No apology. Then a long wait while they tried to find another vehicle.

Then we were told that our car hire excess insurance wouldn’t cover all the liabilities we might incur and got the hardest sell to buty their insurance I’ve ever come across in renting over 40 cars over many years. We were told that we could be liable up to the full cost of the car and that the price of a Clio in Turkey was around 30k euros. I challenged their cousins about possible liabilities a number of times and in the end gave in. By now it was around 90 minutes after we’d first managed to call them from the airport and we needed to get going. It would be another 30 minutes before we could leave because they seemed to only have one iPad to finalise every car booking.

I’ve since complained to nova. One response confirms that some of the things I was told were not correct but now they’ve closed my case because they’ve clearly had enough of me. Anyway, I’ll never use them again and suggest others stay well clear. The whole outfit is a joke.

"Baha ve alper bey cok yardımcı oldular…"

Baha ve alper bey cok yardımcı oldular her konuda cok tesekkur ederim sorunsuz gecti hersey