"Very nice chap good prompt service"

Very nice chap good prompt service

"Staffordshire fuels no thankyou."

Stay away from this company they are an absolute joke, I ordered oil and got told it will take a week to deliver and still nearly 2 weeks on and still no delivery!!! Got told by e-mail that they couldn’t find my house today but instead of calling me to ask where I live they decided to e-mail me much later! So still no oil and with 2 small children, the people working there also dont care and are not interested to help as they have no complaints department. Cheeper isn’t always better my advice use another company who cares!

"Arrived after promised date!"

Arrived after promised date!! And not for the first time. Disappointing

"Very happy, thanks."

The fuel was delivered on time and with with no fuss while I was out. Very happy, thanks.

"What can I say"

What can I say? I ordered oil online, you delivered it. No fuss. Anything less would have been very poor, but I am not sure what else you could have done to make it better.

"Everything went smoothly from ordering…"

Everything went smoothly from ordering of the fuel to delivery.

Competitive pricing and the offer of a discount was also very attractive to us in ordering from yourselves.

"Efficient and excellent service"

Efficient and excellent service

"Patience to listen to my odd enquiries…"

Patience to listen to my odd enquiries ( never had deal with things on my own before ) how to order on the website, did I do it correctly ? How to pay given on line banking is the thing etc etc. I was talked through each step of the way. Delivery man lovely and kind. I might yet survive in this new normal.

"Oil was not delivered on the day…"

Oil was not delivered on the day promised. I had to email asking where it was. The reply I received was very terse and no apology was offered. Shall not be using them again.

"All good apart from the crafty way that…"

All good apart from the crafty way that the delivery guy put too much oil in and of course even though it was his 'mistake' we had to pay for the extra oil. We had already paid 400 so not pleased.