"Really poor service and installation"

Really poor service. Booked a boiler replacement last year as I felt the website was professional and reviews were positive (little did I know that the only Google review was by an employee of that company). They don't seem to be based in Aberdeen at all which isn't clear by any of the information you get from them.

Really poor job and poor finish (big holes in the wall and insulation put in internally that is rotting away as we speak).I got my boiler serviced by a local based company and he said that it looked like it was put up in a rush (in actuality the installer took 2 days) and one of the instructions was that the boiler must be live at all times (even with a smart thermostat) but this hasn't been done. They sent someone with the skill level of an apprentice who left us without heat in the evening in January.

I had initial issues with it but could barely get anyone to speak to and only after hassling that they begrudgingly fixed the issue. Now I can't even get in any contact with them so not sure how my 10-year guarantee on the boiler is going to work.

Avoid at all costs.

"Very poor customer service"

I arranged a time for a quote to instal a new boiler at a flat I rent out. Took time off work and arrived at the flat at the time arranged only to receive a voicemail to say they did not want to provide a quote and that I should look elsewhere. I called the office and was told someone would call back with an explanation. The receptionist called to say she was trying to call engineer and they would call back - They never did. Very poor customer service.

"Again used the boiler company for a new…"

Again used the boiler company for a new boiler system delighted great job

"So happy with the amazing work from these guys"

So happy with the quick efficient work from these guys *****
We done a quick online Quote with the Aberdeen Boiler Company, 4 days later I had my new boiler. Very friendly and tidy Thanks again guys professional from word go!

"Over moon with the new boiler that the…"

Over moon with the new boiler that the guys installed for me, the online booking was an easy process and from the first minute to the last the job was plain sailing and stress free,i dreaded getting this job done for months due to thinking i would get the wrong company in to complete the work but couldnt fault the aberdeen boiler company and the guys, left a clean job, very thorough, and made me feel at ease, would recommend this company to anyone with boiler needs.

"Having used Mark and the Edinburgh…"

Having used Mark and the Edinburgh Boiler Company many times In commercial and a domestic use.
I feel that Compared to other companies I have use d then the Edinburgh Boiler Company has a personal touch with Mark at hand at any point should any problems arise
I found the below processes quite simply easy to use and excellent response
1,online booking,
2,quick online quote,
3,friendly engineers,
4.great company,
Simply all round Excellent service from start to finish

"Great service from you guys by far the…"

Great service from you guys by far the best boiler company we have had the pleasure of working with to get our new boiler installed. Couldn't ask for any more. Thank you

"Highly recommend"

This is a very professional company that went beyond and above during these tough times. Vwey professional and explained everything from start to finish and will be using again for sure in the future. Well done Aberdeen Boiler Company

"Moved home recently and was looking for…"

Moved home recently and was looking for a new boiler and was told by a company to get in touch with Aberdeen Boiler Company who they had used in the past and were brilliant. I managed to get booked in through the online booking system, the engineers who turned up were very knowledgeable and really friendly. I would definitely refer to any friends and family looking for future work.

"👌🏻"

Had a boiler installation with these guys and can’t recommend them enough. The engineers were friendly, punctual and explained everything well. The online booking was easy to do and the job was done in no time at all with no hassle and very good value for money. 5*+