Lextons Estate Agent

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138 reviews
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Customer Reviews about

Lextons Estate Agent

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Dennis

5.00/5.00

"Can only recommend"

Superb service, quick response time, very friendly!
Very happy to have chosen Lextons.

23/02/2023

Ori Odonnell

5.00/5.00

"Sofia has been so helpful and…"

Sofia has been so helpful and communicative throughout the process of us moving in to our new flat.

23/02/2023

Jonathan

5.00/5.00

"Really great company to deal with"

Really great company to deal with! Sofia, Lauren and Karen were all very friendly and it was a really smooth process with sorting out the move into our new tenancy.
No issues at all and they have been extremely attentive and helpful with any questions we had.
I can definitely recommend Lextons.

22/02/2023

caelen feeney

5.00/5.00

"Great Estate Agents"

Great Estate Agents, would highly recommend!

27/01/2023

Stephen I

2.00/5.00

"Advice offered was not entirely 'thorough'"

Somewhat liberal with thier interpretation of joint responsibility of leaseholders.

Please get a second opinion if you are considering a 'project-home' purchase from them.

19/01/2023

Маша Федик

5.00/5.00

"I have only good things to say about Lextons"

I have only good things to say about Lextons! The amount of care and effort they've put into helping us find a good place to rent is incredible. I haven't worked with letting agencies previously and felt a bit awkward as every step was new to me, but agents (special thank you to Sofia, Karen and Lauren) provided so much support throughout our renting journey, I have never felt more comfortable! Thank you so much!

21/12/2022

Valerie Mitchell

5.00/5.00

"After a mad dash from the west country…"

After a mad dash from the west country to view the property, James kept me well informed as to the progress of my offer. Gave me good advice when needed, and the whole process went extremely smoothly and well. I'm happy to say I'm now happily a resident of Hove. Thank you Lextons!

11/12/2022

Nione Meakin

1.00/5.00

"Don't bother unless you're selling a London townhouse - you'll be small-fry to Lexton's and will be treated accordingly."

A good agency (perhaps) if you're selling a nice West London townhouse. Not so good if you're selling a flat in Brighton.

While they send one of their smartly-dressed and luxuriantly-coiffed directors over to give the spiel intended to win your business, you will soon find your sale passed on to a more lowly colleague. (Don't worry though, the director will swoop back in at the very last minute, despite being oblivious to all that's gone on in the previous four months, so that head office can see him 'closing the deal')

Like all estate agents, they will tell you your property is 'guaranteed' to fetch a price, then, as it fails to realise offers anywhere near this figure, they will blame the market / the area / the weather as they gradually reduce the price lower and lower.

When you get to the point when you just can't bear another weekend of viewings, you will accept an offer. At this point the director will pretty much ghost you, resulting in you complaining and eventually being referred on to a (far more effective) colleague. This colleague will work the hardest on your sale but of course, won't get the credit because said director returns at the eleventh hour to get the glory.

The director's lack of involvement means they have no idea what's going on, and of course don't bother putting in the effort to find out, so you end up in a situation where your buyer demands completion ten days before you are able to complete on your onward purchase. You then have to move all your belongings into storage and have to book two rounds of removals instead of the usual one.

So you've taken an offer significantly lower that Lextons' over-confident estimate, then knocked yet more money off when the buyer was unable to get the required mortgage amount, then paid out for costs incurred mainly because your estate agent was too lazy to stay updated on what was actually happening or to pick up the phone and talk to anyone else in the chain.

Said director then calls (suggesting he is in fact familiar with the concept) when you have hurriedly been squeezed into the guestroom at your in-laws' house with your two kids to say congrats, before combing his hair and heading off into the sunset with his commission.

Would we recommend them? No. No we would not.

07/12/2022

HLux

5.00/5.00

"Claudia at Lextons held my hand for the…"

Claudia at Lextons held my hand for the entire purchase. Whilst it took longer than expected Claudia helped to keep it moving with a calm professional approach. Thank you very much and I wouldn’t hesitate to recommend Lextons and Claudia.

02/12/2022

LJJ

5.00/5.00

"I have just sold a property with Lextons…"

I have just sold a property with Lextons. Claudia is so approachable, organised, knowledgable and honest. She gave great advice and was a pleasure to deal with. I will recommend her to anyone without hesitation. Thanks Claudia!

30/11/2022
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