"Painful, delayed ordering resulting in no painting "

Had a first painting done which was lovely so started the process for another. It was for a very special occasion so I left well over 2 months to get it produced. We got so far in the process but then nothing. As time ticked on and no one was responding, I tried calling the number on the website which went through to a Care Home advice line! Eventually got a response but was told it wouldn’t be ready in time. No apologies, no explanation, no discount for the painful service. Customer service could’ve rectified this but there was nothing.
Such a shame because it could’ve been a great gift but turned out to be a total waste of time and a frustrating nightmare. Must be artist dependant on what experience you get.

"Looks just like you "

Wonderful job. I cannot express enough how amazed I am and so pleased with my painting.

"PortraitsOnDemand followed up with me…"

PortraitsOnDemand followed up with me during different stages of the finished product to ensure my 100% satisfaction. Great service!

"Grandchildren watercolor portraits "

I couldn’t be more pleased with the watercolor portraits of my grandchildren. PortraitsOnDemand is easy to work with, responds quickly to questions, and delivers quickly.

"We got what we wanted"

We had several reviews from a portrait that was good to begin with and the revisions where made quick and accurate. My wife loved the painting.

"Friendly and helpful service."

Friendly and helpful service.

"Each step of the process went smoothly"

Each step of the process went smoothly with no surprises. Appreciated ability to share my thoughts on the project with the artist up front (which were implemented as requested). Shipped when committed with care and excellent packaging. I was very pleased with the end result as was the recipient of this gift.

"It brought tears to my eyes"

It brought tears to my eyes. The artist captured my beautiful dog's essence. I wish I would have purchased a smaller size, I didn't realize how large it would be which limits where I can put the painting.

"The portrait is very good and the…"

The portrait is very good and the process was very easy.

"Beautiful and accurate work!"

The artist was great to work with,sending updates for review and editing, until I was satisfied with the colors and representation. The finished portrait looks exactly like my son's beloved Labrador, "Maddux". I presented it as a Christmas present.....total win!