Retail Merchant Services

B2B Providers and Partners
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814 reviews
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Customer Reviews about

Retail Merchant Services

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James robinson

5.00/5.00

"Mark Jenkins has just set our new card…"

Mark Jenkins has just set our new card machines up.
Excellent customer service and would recommend!

29/03/2022

lee

5.00/5.00

"Dean scott…"

Very helpful Pleasure doing business with

27/03/2022

Sharon Care

1.00/5.00

"I signed up in July 2019 for 3 years…"

I signed up in July 2019 for 3 years and have paid direct debit every month since. I tried to cancel during the pandemic and was told it would cost £2500 and it would be better to carry on with the contract until it runs out which I have. But recently RMS have been phoning me saying I have stopped my direct debit so I checked with my bank and it was RMS who cancelled it as the bank states it is still active, and the lady said I have a cancellation invoice for over a £1000 she was really unprofessional and threatening. But apparently when your contract nears the end this is what they do it has really given me a lot of stress

26/03/2022

Quality Superstore Leicester L

5.00/5.00

"Great card machine and brilliant…"

Great card machine and brilliant service.

I have RMS card payment machine in my all shops.we get money in our account straight way same day.
great service!
Special thanks to Jamie homes . He is extremely helpful throughout the process.he is so friendly and solve our all issues so quickly. Communication is always easy and professional service. Overall a smooth and prompt experience.

25/03/2022

Simon

5.00/5.00

"Very professional"

Very professional, helpful and friendly company to deal with. They also managed to save me a considerable amount of money…..I would gladly recommend them. 👌

25/03/2022

Lekha Kathrecha

5.00/5.00

"Raj Sohail"

Recommend Raj Sohail he has been providing me with services for the last few years for my small business always helpful and efficient

25/03/2022

Ollie Winfield

5.00/5.00

"Amazing Service"

Karl Ranshaw has been excellent from the word go. Been with RMS for just over a month and the same day payments that Karl sorted me is a god send. Lovely guy and would recommend

24/03/2022

Stephen Parkin

5.00/5.00

"Gary was extremely helpful and…"

Gary was extremely helpful and courteous . He successfully prevented me from moving to another supplier

24/03/2022

Rupen Shah

5.00/5.00

"RMS excellent service."

Diamond from customer service was brilliant on the phone. Solved my problem within 5 minutes. Thank you.

Jerun set my machine up and got me a great deal. Thank you

From Rupens

24/03/2022

Tim

2.00/5.00

"Great staff, terrible as a card service"

Tina and all the service staff were excellent, unfortunately the RMS service provision was terrible for our business, we had continuous card machine failures and they repeatedly send old used machines as replacements. This Trustpilot rating system can be taken to unfairly represent the individual staff who were very helpful.

24/03/2022
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