"my second issue with gentoo group was…"

my second issue with gentoo group was my garage rented from them i have problems with the door opening it kept jamming then the wire cable on the door snapped they came repaired it but put a plug end on cable to hold it it was the end of the plug where you would use to connect electric wires to after a few weeks again it snapped but this time i entered garage and i turned around after a friend shouted tery by that time the door had came off the side rails as i turned it hit me full force to my face between forehead and nose it had flipped so i had the top part of the garage door hitting me with lead me to be knocked out unconscious for a bit but i couldn't have getting a way out for it my friend came to help me i felt so sick dizziness sleepy i only wanted to lie down against friends advice i slept next i felt confused about what happened i was told then i rang gentoo to report it and because it was only 2mins before it opened it was still out of hours service i was out raged i explained what happened and i got a reply it isn't a emergency as car was not in garage children play newark garage but no i hung up and wow it was open i spoke to a housing officer who i explained again he checked up on pc and says are yes there is still outstanding work to be done to it meaning rails which had came off then he asked if i am in and get someone out they came sit do a little bit quick fix again but i was never informed about the outstanding work now who is to blame for this i had injuries but never got an apologises but to my amazement i had a new garage door frame fitted in 2months any over time this would not been bone only the rails i wanted to claim compensation and i decided leave it but now why should i after the problems i've had with them the boiler garage only thing is i never went to hospital i don't like hospitals to start with that could go against me days of confusion i suffered i did go to doctors for something else i mentioned that i was getting bad headaches more often than i use to get but she took note of it more on this but i can't say but any advice on my issues would be appreciated

"We bought a new Gentoo house a year…"

We bought a new Gentoo house a year ago.Five water leaks,the kitchen looked like it had been painted with a broom,I have had 3 bathroom doors.There is still snagging to do after 11 months in the property.The people I deal with are friendly and courteous but getting things fixed takes ages,room for a lot of improvement.

"disgusted with gentoo group"

disgusted with gentoo group. I have been left for over 18 months with water coming down bathroom walls bedroom and kitchen walls and coming out of electrical socket. all I want is to be moved somewhere safe with my children but they said the problem will be resolved but it has been over 18 months now

"Do not respond to complaints and don't …"

Do not respond to complaints and don't do repairs in which they are responsible for.

"Gentoo group Sunderland. Appalling service from an appalling company"

Gentoo group Sunderland is britain's worst housing association and house builder. It treats its customers appallingly. The group likes to big itself up and showboats however its service provision is bad and the group couldn't care less. Gentoo group is totally devoid of any morals values or integrity. A dishonest disreputable company with a shameless record when it comes to customer care. Don't be stupid enough to part with money to this bunch of crooks and con artists. You have been warned!.I was conned out of my entire house contents value £40.000.00 because this company breached a court order to send my home to a waste tip. I have lost everything I ever had including photos valuables and items of sentimental value. Gentoo have brutalized and totally degraded me and reduced me to absolute poverty. The groups sadistic housing manager alan downey ( also reviewed here on trustpilot by me for a business he now runs called amelias attic in south shields ) was going to pull me off the back of a waste wagon that was sending my home to the tip as I tried to recover photographs. No one at the group which claims its worth millions would like their homes taken to a tip or to be conned like I have been. Can gentoo explain why they conned a court, the local council and myself or is this too much for a company that passes the buck with no one ever being responsible. It will be interesting to hear their response.

So here we are months later from the above and there's no response! The group have been informed of this review but fail to answer. Which clearly shows that they are people who couldn't care less. Gentoo group has been told by the government that it has brought the rented sector into disrepute, due to dishonesty via the homes and communities agency, ( HCA )