"International orders"

The service that Saratoga Wines provides is fantastic but as an international customer, it is difficult to complete the order with my Australian address. The website order process does not accommodate my Sender details so I have to use my parent's USA address. If you want to have international customers, then please update your website to make it easy for us.

"Excellent, prompt service, but communication could be better"

The period of time from ordering to receipt of the wines was very quick and I would rate it as outstanding. My one nit pick is that, after receipt of my order was acknowledged, there was a several day delay before I was advised that my order had been accepted and was processed. It left me wondering whether I would actually get the wines.

"Excellent experience!"

Ordered a limited edition "Bubbly and the response and delivery were superb. Thanks Saratoga.

"Quality service at reasonable price"

I shop around for my wine. Overall Saratoga Wine does is a very good value. Their prices are in the ball park and selection is very good. The key to Saratoga Wine is there customer service, no question way above normal. If you have specif instructions(say shipping), they are followed to your requests.
I have been a customer for many, many years. I have had only one problem. It was handled in a professional manner. Even when I had lost documentation, to my complete satisfaction.
My only suggestion would be to keep working on shipping rates. When you purchase fifteen or more cases a year, it does add up a little.
Thanks for your continued excellent service.
JB

"Outstanding merchant"

Competitive pricing. One of only a few offering 375ml bottles, my preference for some varietals.

"On line wine purchase"

Highly rated wine was in stock as listed on the web site. Prompt order processing and shipment.

"Great Wine Company!"

Found and bought the wine online and the shipping was fast and affordable.

"No opinion yet"

When I receive my order I will be better able to access my experience. My order has not yet been delivered.

"Great selection, great prices, fast service"

Saratoga Wine Exchange has a vast selection of wines often at the lowest prices in the country. Orders are filled and shipped quickly.

"Masseto Order"

The ordering and shipping process was seamless - would definitely order from Saratoga again.