"The team is great"

The team is great, always willing to help, they always communicate when pieces are ready for collection as I use them to complete bathroom tops etc. I won't use anybody else.

"Worst experience yet."

Without a doubt, the worst exchange of communication and overall service I’ve had from a business. Having already agreed a price and paid a 50% deposit to secure the specific worktop we required, i was alarmed to get a message from them requesting that we had to pay double the initial amount agreed. It was a mistake on their part when calculating the price based on plans we had given them (which I would have understood had they admitted it and we could have found a viable solution for both parties) but they refused to take accountability and instead, blamed us in a very hostile and condescending manner even going as far as to accuse us of “not being able to pay the remaining balance” which was a deliberate attempt at deflecting from their own clear mistake. For a business that claims to have years of experience, you would think they’d be able to distinguish between a column and a worktop and be able to analyse plans efficiently. That was not the case here. The lack of professionalism was appalling. What was intended to be a sweet gesture of gifting our parents a kitchen became a difficult experience and we are still dealing with the aftermath due to their negligence and disregard for their customers.

"Quality Worktops"

Competitive prices, expert fitting and wonderful friendly customer service experience. Highly recommend.

"Great service from start to finish"

Great service from start to finish, everything on time and the installation team was polite and very professional. I would recommend them. Kal Sandhu

"From start to finish this was so…"

From start to finish this was so professional, helpful and friendly. Not to mention the best value for money I could I find. Amy was great with the sales and George did a magnificent job of fitting all within a small time frame. Cannot recommend this company enough.

"We been to many worktop supplier but…"

We been to many worktop supplier but found Mr Granite to be the best, Amy and Bodin were ready helpful in advise and selecting our worktop and the end product was brilliant.
We love our worktop it finished of our kitchen like a showroom.
I recommended Madina kitchen to pass on Mr Granite info for there customers.
Thank you Amy, Bodin and Scott brilliant service start to finish.

"Amazing"

From start to finish Mr Granite has been amazing. Extremely helpful, quality exceptional and fantastic service.

"Brilliant service"

Brilliant customer service, really helpful and couldn't fault it at all. When I went to the unit the staff were very helpful and friendly. Amy, Scott and Bodin (the fitter) were great. Really grateful for the brilliant service.

"Amazing service"

I went to visit the Mr Granite showroom in Coventry and from the moment I showed up the staff welcomed me and presented all the options that were available. They explained the different materials used and the price range and even suggested what would look good with the colours in my kitchen. The process and communication after that was so easy and efficient. They came today to fit my worktop and they did an amazing job! I am in love with my new kitchen. Mr Granite was recommended to me by Madina Kitchens and I am forever grateful to them for that!

"Amazing company!"

Mr Granite has just installed our Carrara fugon worktop. I have to say Amy and Scott are so very helpful, they do their best to help and we’re extremely patient with me when our kitchen had to be put back by a week. Their workmanship is amazing and lots of choice for those undecided. Very reasonably priced too. Definitely worth a visit if your in need of a kitchen worktop! Highly recommend.
Thank you Amy and Scott for allowing us to create our perfect kitchen within our budget!
Nick & Jo Sargeant (Solihull)