"Very quick "

Very quick , got exactly what I was wanting !;

"Ordered a guitar - huge success"

Ordered a guitar - it arrived in good time and in perfect condition. When I had a query over the specific model I ordered, Jacob was really helpful and answered my query really quickly. Excellent service, would go to PMT first for future music needs.

"Fast delivery"

Fast delivery. First calls product, nice colour.

"Went to site look for the guitar i like on its way no problems …"

Went to site looking for the guitar I 👍 ticked box's it to basket no problems 😊 job done

"Delivery arrived as expected"

Delivery arrived as expected. Goods were well protected - and in perfect working order. Item was a Rode PodMic - which looks great and performs just as well. So, why no 5 stars then? The Royal Mail 48 hour delivery charge, which is sprung on you at the last minute, was way too high especially for such a small package. NOT GOOD GUYS!

"All good"

All good. Ready for collection straightaway. Friendly staff.

"Delivery still hasn't shown up."

Delivery still hasn't shown up.
I paid for Sunday delivery which showed up the Friday before, when I was at work!
Yesterday (Sunday) no one showed up at all. What's going on?

"Sorted magnificent 10 to 10 good company but buy a few againout what I wanted take about…"

Sorted out what I wanted take about five minutes going to get it tomorrow the guy was okay. What more can I say? 10 stars instead of five? All the best Barry Davies

"Very Easy to apply for finance. Great product and price"

Very Easy to apply for finance

"Faulty product, no help from customer service, refused a refund or exchange"

The speaker sent out was faulty and sounded muffled.

Customer service have made this very difficult to fix, even months on they don't reply to customer service emails, and are refusing an exchange or refund.

Real shame as I have a business which would spend thousands with them over time but they are unwilling to help me with something they sent out already faulty.

EDIT: I got in touch with support when I first purchased this, they asked me to check some things and get back to them. I rang again and explained it was still not working. They said to go away and record a video of it not working. I had to wait a bit to have a musician come in with gear to video it as proof. They said it was too late for a return now. Very annoying and very poor.