"WaitTimes/?Next Day Air taking 2 days and order on shop not sent out yet?"

Im going to start with 3 stars, however, I will change that review if I receive my order soon. The website is amazing, I placed an order on an already built PC, ready to go out of the box. Paid to have it shipped next day air. That was Feb, 15 2025. It is now Feb, 17 2025 and still no PC. It was over 1500$, so yes I take my money seriously especially with all the fakers out there. This was my first experience with this company and their site, of which I have never heard of before. The site is beautifully put together, the options are amazing....Im just waiting....please don't let me down on this. :)

"Disappointed"

They have a good warranty program and my pc was fixed after being sent in. The “upgrade” program seems to be a total sham. Never got contact from the team about possible upgrades while the pc was there for repair. I let them know I was interested in upgrading and called 3 days in a row for a parts list to choose from and never received an email after being assured I would receive one. After 3 days I was fed up so I asked them to just send the pc back to me. I paid to have it shipped back by 1 pm Wednesday and they didn’t send the pc out til Thursday evening which delayed delivery for another 2 days. Very disappointed in their lack of communication and expeditious processing.

"The process to order is quick and…"

The process to order is quick and relatively simple. The variety of options and customizations is a good touch. I also appreciate the company keeping in contact as this is an expensive purchase.

"Repeat Customer"

This is the second computer I have purchased and I am very happy and satisfied with the quality of the computer, the fantastic customer service, and just an overall wonderful experience. I will be purchasing more computers in the future!

"Fast and easy way of customizing!"

haven’t received my pc yet but the buying process was very simple and easy!

"Great customer service!!!!"

Xotic PC has great customer service and is great on follow up emails they make sure you have no questions or concerns on your product and they respond to questions and concerns in one business day! I am still waiting on my orders to arrive but I will update my review based on the orders I'm sure its gonna be great.

"So far I've been having a great no…"

So far I've been having a great no hassle experience can't wait to get my new rig

"2nd purchase from xotic PC"

2nd purchase from xotic PC. Great service for

"Fast and Easy"

Fast and Easy

"Bluetooth WiFi and lan on pc with a…"

Bluetooth WiFi and lan on pc with a decent gpu and being able to use bread to pay later is great