"The enrollment was fairly easy to…"

The enrollment was fairly easy to complete. I find it odd that there were no options to put in an emergency contact and naming a beneficiary. My policy number is not in the World Nomads website when I log in.

"Very easy onlineprocess"

Very easy onlineprocess. Nice explanation of covered events so I knew which plan to purchase. Timely provision of certification of coverage.

"It's easy and priced fairly."

I have been using them for a number of years. The process is easy and it is reasonably priced. Fortunately I have never had a claim, so can't comment on that.

"Good deal"

They made buying insurance for my trip easy.

"Unhelpful and slow to respond in emergency"

I found them very slow to respond and unhelpful in a emergency medical situation. I was happier with previous insurers.

"The claim process was quick and easy."

The claim process was quick and easy.
I was quite pleased at how quicky my claim was processed. The whole claim process itself was easy and very user friendly to handle online and when I called I spoke to people who offered valuable assistance. I would choose Tripmate/Nomads Travel Insurance again.

"Easy to organise"

Easy to organise.
Not sure of its use, as fortunately I did not have to claim.

"So easy to book and the policies are…"

So easy to book and the policies are just what is needed.

"Poor, slow, and no response"

Used World Nomads previously, seamless experience. This time I did not receive my policy, nor a policy number, nor a paid receipt for over a month. I asked a question prior to paying; it took over a week to get an email response, very slow. I sent the email more than once. Last week I sent two more emails looking for my policy, then called for help. Computer problem, could not pull up policy. Called again on Monday, girl said she would send it - no polilcy. Called yet again, someone told me how to look it up. By now policy needs an update. Cancelled original and bought a new plan, no problem this time.

"Very simple to sign up"

Very simple to sign up, Easy and intuitive process. This is the first time I’ve used World Nomads and I plan to use them again. Hopefully if I ever need to file a claim that process will be just as smooth.