The Curtain Store at Home
Rachel Stobbs
"We ordered a sofa and the service from…"
We ordered a sofa and the service from start to finish was excellent, Highly recommend.
Rebecca & Kash
"A Wonderful Store With Great Staff"
I moved into a new home last year. I needed both curtains and furniture, I was delighted to find both available at The Curtain Store at Home. The service from everyone was impeccable. From the lovely men who came to measure up my windows, to the lovely staff in store. I was impressed by the range available, in both textiles and furniture. I have used The Curtain Store at Home multiple times now, each time receiving the same great service. I will continue to use them in the future.
Kashif Shah
"Great service from start to finish"
I was unsure as what to get for my new flat. The service and recommendations from the staff were wonderful. A great selection of fabrics and other materials. My made to measure curtains arrived and were fitted in no time at all. I will definitely return.
Richard Ord
"First class service"
First class service, we hade 6 sets of curtains measured and custom made. The service recieved throughout was first class efficient and nothing was a problem. Highly recommended.
Mrs Watt
"Called in for new curtains and poles"
Called in for new curtains and poles. Fabulous range, got exactly what I wanted. Great range of bedding and cushions too.
Staff extremely knowledgeable, helpful and pleasant!
Gus
"Lovely Curtains Great Quality"
Sylvia who is the buyer, took lots of time to show me the various curtain fabrics and styles as I was absolutely clueless about it all and that really made the difference to me. The two chaps who came to fit them did a great job so overall I am very happy with the product and service I received.
Paul Wright
"Thank you for such wonderful service"
Thank you for such wonderful service. Our dining room curtains look fabulous and fit perfectly.
Linda Etherington-Tait
"Appalling and dishonest"
Appalling and dishonest. Was told my friends Italian sofa would be 8 weeks, checked and confirmed that was correct, maybe a day or too late tops. 11 weeks later we finally got it. In between the service and lies was a Joe. No calls back when chasing up. Lied about refund policy, lied about when it would be in, given 3 different dates, fobbed off with we are busy, short staffed, on deliveries... lied about a call from area manager, they don’t have one, manager can’t take feedback, she then refuses to speak with you when you explain about the lies, disrespect to customers and shoddy unacceptable service, incompetent of delivering on promises. Why not just tell your customer the delivery is 10-12 weeks instead of saying 8 weeks then when it’s delayed blaming it on coming from Italy,, disgusted in the service, seems the staff are scared of someone, why lie about timing and management structure.. deal with your mistakes. The one plus was the guys who delivered, extremely professional and very helpful, quick and tidy. Shame about store staff.
Ann
"Well recommended! "
I have often visited this store and have always found the service was excellent. Very friendly, professional and knowledgeable staff. I am a home sewer and I always find their professional advice helpful. Always a warm welcome and I would highly recommend this store.
Jim
"We received delivery of our new Suite…"
We received delivery of our new Suite of furniture this week from The Curtain Store At Home. The Product was of excellent quality. The sales staff, Ian and Steven were very knowledgeable, helpful and friendly. We found the delivery guys very friendly, prompt and efficient. We would highly recommend this store.
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