The VIP Clinic
Jacqueline Oliver
"First time to visit today very friendly…"
First time to visit today very friendly and informative all information taken from me and recorded the treatment and review and care was excellent and will be visiting again next week
Kester Millman
"Having read the previous comment and…"
Having read the previous comment and rating i felt i should post a review. This poster seems to have an issue regarding cancelling an appointment but doesn't appear to state when they called in to cancel their appointment. I see Morgan every month for treatment on my knee for which she is working wonders, due to being self employed there are times when i have to change my booked appointments due to new work commitments, as long as you give Morgan 24 hours notice of cancellation or the desire to move the booked appointment there is never a problem! It's a shame that it appears that this person has left such a negative review about what appears to be their shock at being expected to adhere to agreed upon conditions of booked appointments, but of course, these days there seem to be a growing number of people that seem to think rules and agreements only apply to other people. As to Morgan's osteopath service, personally i have been having appointments for over a year and i can't begin to explain the amount of pain relief i get from my treatment. Thank you and well done Morgan!
Anum Azhar
"Bad Experience"
I couldn't reply on my google review, so just to clarify, it was confirmed by your receptionists that whether I will be charged or not, I will get a call back to confirm. And your receptionist said if you dont hear from us then it means you havent been charged so do not worry, i spoke to your receptionists and kept asking if I will be charged or not and they kept saying your reasons are understandable and you will get call back to confirm. I called a few times so I am not able to accept how is this a DNA, even for a hospital appointment a DNA is classed if you havent turned up for an appointment without informing at all. And I have attended 3 previous appointments and all on time, it was just unavoidable that I rang and requested to come earlier as the Appointment takes longer. I suggest if you can listen to call recordings as logging is just what was messaged to you but I guess your reception team is outsourced so you can't listen. Your receptionists should tell I called 6 times, so how is this a DNA? Secondly if you really care of customer service, you should have atleast considered I called and explained a few times plus I had booked 4 more appointments so if customer service was important for you, then an alternative date could have been offered just because I relied on your call back.
Steve Climb
"Morgan once again has gone above and…"
Morgan once again has gone above and beyond to help with a bad flare up with a neck and back issue. Managed to get me an appointment at short notice Morgan with her professionalism and technical ability calmed my flare up back down and got me comfortable again. You keep reading how it has changed our lives but until you need her help you cant explain fully just how much her skills help people, combined with her polite and relaxed nature you can not ask for better treatment. Thank You Morgan i really appreciate all you have done..
Judith Lee
"Brilliant Experience"
I was recommended the VIP clinic and what a miracle worker Morgan is.
She sorted my neck problem gave me lots of advice and I exercises to do to keep on top of my problem and they work. I am very happy to recommend Norgan and the VIP clinic.
Paul Thomas
"Morgan is very good"
Morgan is very good, Good and knowledgeable,
ive been having neck trouble near my C3 vertebrae
After an operation id had id lost the movement in my neck, it ached and was stiff, Morgan gave me some exercises to do and after both massage and manipulation slowly got my neck in a better state than when i started, i can now move more freely with out as much pain, Id recommend Morgan as she's helping mea lot.
Julie Wilkinson
"I really enjoyed my treatment at V.I.P…"
I really enjoyed my treatment at V.I.P Clinic.
The overall experience was totally five star and I highly recommend the clinic.
Simon Thomas
"Excellent Osteopath …"
After visiting local physios for an ongoing shoulder issue and the injury not being resolved I booked an appointment with Morgan as I had never visited an Osteopath before buy not getting anywhere with physio.
Morgan took the time to discuss the issues and a very professional and friendly manner. After the first appointment my shoulder hadn't felt that good for over year. I have been back several times now, following the exercise routine see gave me and have seen improvement. More so than I ever have with physio. While my shoulder issue is still present, Morgan is the first to refer me to my Doctor for an MRI to check what's going on.
Wouldn't hesitate to highly recommend Morgan to anyone.
John Pebody
"Very helpful and charming talks you…"
Very helpful and charming talks you through all the treatments and helps you relax
Brett Owen
"Great service and really helped me with…"
Great service and really helped me with my back problems
Highly recommend
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