"Great product"

Great product, process was easy. Entered my reg and selected my product, came in 2 days and matched seamlessly.

"Paint matched my car perfectly and fast…"

Paint matched my car perfectly and fast delivery I highly recommend 👌

"The colour match was really bad"

The colour match was really bad, so ordered from a supplier that required the paint code and that one was perfect. Emailed, but no response. Make the effort to order the right stuff, this lot just hope you won't bother following it up for a tenner.

"Order wrong no communication "

ordered 3 items
Touch up paint
Gen 20 polishing compound
Paint application brushes x100

Touch up paint was spot on to our car

Gen 20 polishing compound was NOT in original packaging and and no ingredient it was decanted in to a clear squeeze bottle.(this was not stated on the advertisement)

Touch up brushed came wrapped in kitchen roll and only 10 brushes not 100 that I paid for.

Emailed them 2 times zero communication.

"Subject: Incorrect Product Received – Request for Return and Correct Shipment"

Hi team

I ordered a touch-up paint for my car, but unfortunately, I received the wrong color. I ordered a blue touch-up paint, but you sent me black instead, which has caused issues as it has now messed up the appearance of my car.

Please arrange for the return of this incorrect item and send me the correct color as soon as possible. I would also appreciate any advice on how to fix the issue caused by applying the wrong color.

I have already contacted you through an email still haven't received any response

Best regards,

"Perfect Match. Fast Dispatch"

Really impressed with this company. Very easy to order by simply inputting your Reg Number. The item arrived well packaged and extremely fast delivery. The price is also Very reasonable. I highly recommend them

"Need to touch up on delivery."

Ordered a touch up pen on 22 July. Then chased a week later. Scratchrepaircar are telling me it's delivered but their own tracking app Shop is showing 'ready to ship' and ' not receiving updates'. Hopefully my latest emails will convince them I have not received my paint. Have used shop for multiple purchases previously with no issues. 8/8 Update, finally agreed to send replacement pen. Received 48 hrs later, posted through my door by postie. Hence my star rating updated.

"Colour match touch up paint."

Website easy to use. Just had to use car registration number to get colour match. Ordered touch up paint and scratch pen. Delivered on time and well packaged. Used this company in the past and no issues whatsoever.