"Great Service"

Great company on communication & keeping you informed on what was happening & when.
Had a couple of teething problems after first installing but guys were out very quickly to sort it out.
Friendly & hard working engineers.
Always on hand to help, if needed.
Would certainly recommend

"SIMP Services are very efficient"

SIMP Services are very efficient. The lads were a pleasure to have in the house. They did exactly what they said they would & made sure everything was right before they left . Didn't charge a penny more than the quote. Highly recommended.

"SIMP to the rescue"

## 06/12/21 ##

New Boiler install Saturday 4th, DOA, still waiting for someone to come and replace it after removing the old boiler, might be Tuesday, might be never!!! Currently a really poor experience in dealing with SIMP. My 86 year old father has just spent the last two days and nights without any heating with temperatures below freezing. He has been able to speak with SIMP however they are saying they need the manufacturer involved, they might be there tomorrow, might not. I can't give a zero star rating, so hence the 1 star review. Might not be SIMP's fault but leaving an 86 year old without any gas central heating is very poor customer service.

## 071221 Update ##

Yesterday, SIMP redeemed themselves and went the extra mile to ensure that the problems were overcome. Going above and beyond I'm impressed by their commitment to completing the job. Their communication was first class, they didn't back down to the 'push back' from the manufacturer in getting their engineer to site and then ensured the boiler was commissioned by the SIMP team late in the evening. I'd definitely recommend them to others, overall experience = 5 stars for service and communication, the initial install could have gone better however maybe in the future we'll pick the summer and not a Friday to replace the boiler, none of which were SIMP's fault.

"Debby Atkinson, 2 lady Beatrice tce."

Simp services was recommended to us by a friend, and we were not disappointed. We had a prompt reply. The job an erratic boiler was soon fixed. The plumber who did the job was polite, friendly and efficient.

"100% recommend simp services"

Honestly 100% recommend simp services! Two men replaced our old boiler with a new one, within 4 hours! So lovely. They cleaned up after themselves as well.

"Found Simp on the internet"

Found Simp on the internet, survey and boiler fitted within a week. Two canny lads turned up on time. Nothing was too much trouble for them ,excellent customer service. Would 100% recommend.

"Really efficient"

Really efficient, polite and reasonably priced. Dealt direct with my tenants which was a plus. Totally hassle free 😀

"Friendly and professional service"

Friendly and professional service - would recommend. Thanks.

"Efficient, friendly and helpful."

The guys were efficient, helpful, friendly and tidy. They were happy to give the time to explain what they were doing and why they were doing it. So far the system has worked well.

"Filled in an online form"

Filled in an online form, got an immediate response, engineer visited to assess what was needed, new boiler installed all in a matter of weeks. I'd been waiting 6 months for a local plumber to do the job!! Excellent service from Ralph over the phone and the lads who installed the boiler were brilliant. Polite, explained what they were doing and worked non stop until boiler installed, can't praise them highly enough. Will definitely recommend this company.