"I get email confirmation and a dispatch…"

I get email confirmation and a dispatch notice but no product, plus side I don't seem to have ever been charged either. Impossible to get hold of, all 3 email addresses bounced back.

"Complete rubbish"

Complete rubbish. Site does not accept credit cards so you cannot place an order, the product is wildly overpriced compared to say Amazon, the emails bounce, it's just a disaster.