"5 stars"

5 stars! Linda helps me very much, thank you!

"Problème résolu."

Problème résolu.

"Stay away from this"

Stay away from this!

1. Do not accept UK residents- e-visa.
2. Do not accept digital invoice via email - even the shop assistant told me it was ok to upload it.

"Après avoir eu quelques problèmes liés…"

Après avoir eu quelques problèmes liés à la connexion au système, l’équipe de solpay s’est occupé de mon problème et a résolu en 48h ! Au top merci 🙏

"I bought a watch in Monaco last Oct"

I bought a watch in Monaco last Oct. 2024. Due to the time constraint, I asked the Boutique representative to email me the invoice and the documents for to claim my VAT. I printed the documents when we arrived in the hotel in Barcelona Spain and asked the receptionist if i can have him printed my documents which he did. When we arrived at Barcelona Intl Airport, we went straight where get the Stamp. it took us almost 1 hr. to get to the window. I showed my documents and the old woman inside the window asked me to show her the watch i bought, I walked back where my wife at and took the watch and my passport. I came back at the window and showed my watch and my passport for her validate my VAT. She did stamp and return my document to me, and I did fold and put inside the envelop and put inside the YELLOW Mail drop box. I am sure that there's a surveillance camera to monitor all transactions inside and outside where the VAT windows at.
Please have this matter taken care of. unless there's a MODUS OPERANDI INSIDE THE AIRPORT. i heard some stories that tourists are not getting their VAT back.
I will not stop writing a complaint and email you until I get that money back to CC.
I hope to hear from you..
Abdon Pugal
760.215.3832

"Very good experience and customer…"

Very good experience and customer service

"Une question et une réponse très…"

Une question et une réponse très rapide. Que c est agréable. Merci.

"Excellent"

Excellent. Très professionnel

"good excellent and quick response"

good excellent and quick response

"Very quick and easy to make deal."

Very quick and easy to make deal.