"Fantastic service"

Went online to find some insurance protection and chose this company. The service was spot on. If i was running a company I would want it to be run this way. Quick, efficient, open and honest, what a refreshing change thanks.

"Very friendly"

Really good price and friendly to talk to plus rang on time.

"Excellent from start to finish."

Good advice on all products and what was best suited for me.

"Hassled to death by MoneySupermarket."

Never going to do this again! Made a casual enquiry regarding some insurance products through MoneySupermarket. The site was completely misleading in that it suggested that I would be given a rough online quote - which was all I was after. I accept that some insurance products are more complex than others but I was absolutely bombarded with calls, texts and emails to a ridiculous extent. One company rang me 4 times a day for a week!!!! Total nonsense. What made them think I wasn't capable of picking up the phone if I wanted to speak to them?
I'll never use MoneySupermarket again - I blame the site for not making it clear until AFTER I'd requested a quote that a load of salesmen would be given my details. And would then proceed to call me day and night for a week. Who honestly thinks that people buy this way anymore?

"ppi cover"

very helpful & polite advisor will contact when property is to be purchased

"Complete waste of time........"

After entering all the details requested noting fixed terms critical illness cover I was astonished to be called by a lady asking what type of life cover I wanted! Needless to say I won't be taking any insurances out vie yourselves! Sorry but you asked for feedback...... Oh I didn't even get as far getting a quote as when I explained I wasn't even apologised to just told that it wasn't her fault, it certainly wasn't my fault.

"on the ball"

E mails excellent service to remind of things

"still waiting for a quote"

I had call at 930 today and was told I would be contacted at 10 after a check for the best deal. It is now 1004 pm and I'm still waiting 12 hours from the call

"I was treated with respect and given very good advice and trusted the person judgement on the end of the phone."

I was treated with respect and given very good advice and trusted the persons judgement on the end of the phone.

"Excellent accomodating call to gather facts and action!"

I received a call from a helpful advisor who took the required details from me to allow him to start to collate the best possible cover. He then arranged a convenient time to call me back. The reason this was done effectively but efficiently was due to me being at work during the initial contact.
So fa I am overall impressed with the service.