"Prior to trying to refi with better…"

Prior to trying to refi with better lending I tried with American finance. American finance paid for my appraisal and at the end I was unable to refi because I needed reserves that I didn't have..no biggie... then better lending told me they didn't see why I needed reserves and could refi and get me a great rate.. after a month of dealing with the paperwork and getting my appraisal that I had to pay 700.00 to get. They asked if I had reserves and that if I didn't they couldn't help me. So at the end of all this. I'm not getting my refi and I'm out 700 bucks for things I told them about and Sean told me oh no no you will be great we will get this all done... worst experience ever.

"Best Loan Officer Ever"

Kim Shackleford is the best loan officer I have ever worked with. She is upfront, honest, diligent and doesn't leave any stone unturned. This is why I called her when I was looking to refi for the second time. She understands the process and gets things done right. She isn't just looking to sell a loan she makes sure that it makes sense for you as well. Her assistant Nicole is also diligent and gets things done in a timely manner.

"Trena did an excellent job"

Trena did an excellent job. I also recommend a new client to her.

Thank you so much!

"Adam is awesome to deal with"

Adam is awesome to deal with. Highly recommended. Will work with him again.

"Thank you! Thank you!! Thank you!!!!"

Kim Shackelford & Nicole Connors were amazing with refinancing my home in Colorado! They took the extra time and effort to examine the complexities of my current loan at the time. Within a day or two Better Lending offered a lower fixed rate with lower monthly payments. No matter what situation you find yourself in, please check out Better Lending. They will go above and beyond to find the best option(s) for your current situation.

Thanks again Kim & Nicole!!!

"Adam was excellent"

Adam was excellent. From the first call, he answered all my questions thourougly and clearly. He was able to break down the process in simple terms and compare it to other options I had on the table so that I was able to make an informed decision. Once I sent him the documents he needed, everything moved very quickly and I was able to close within 30 days. I am very happy with my new rate and monthly payment. I would highly suggest Better Lending to anyone looking to refinance without hassle.

"Great reliable service provided"

Great reliable service provided. Kim, went above beyond the service presented. We had closing scheduled for the end of the month however Kim finished the deal a week early.
Thanks so much for assisting with with get the house of my dreams.

"Home Refinance Process - very easy and worry-free"

From the very beginning of the process until the last day, Dawson Moreau did an excellent job of communicating with us. He contacted us on a regular basis - - each week - - to keep us updated on the status of our home loan.

He immediately notified us when additional documents were needed and let us know each time he received the requested documents.

We were cautious about refinancing our home because we thought the entire process would be a nightmare, but Dawson made everything very simple and worry-free.

It was a pleasure doing business with you. Thank you!

"Outstanding experience"

I had the pleasure of working with Adam McCormick these past few weeks on a refinance. I had been dreading the process due to a poor past experience. This was not the case while working with Mr. McCormick. He immediately made me feel at ease explaining every step along the way, and what information I needed to gather. There were a few issues that came up along the way that were out of his control and wasn't anything that was directly related to anything he had done. Such instance was related to emails being sent from me, but were not going into his inbox. He dealt with this in a professional manner, and once he tracked down the problem, he thoroughly explained to me what was happening, and quickly resolved the issue. I can see how this can be very frustrating, but he was patient during his efforts to find out what was going on. I never felt like I was being left out of what was happening during this whole refinance process. He checked in with me very often, and kept me informed of where things were at. This was very comforting as I felt I wasn't going through this alone, and had a personal guide to help me along the way. My overall experience working with Adam was outstanding, and I am going to reccomended him to my friends and family.

"Best professional serving"

The representative that I worked with--Katerina Goga--was nothing short of fantastic. First, Ms. Goga was very knowledgeable and professional at every step of the process; and, even more impressive, was Ms. Goga's attention to detail, follow-up at every step of the process, and incredibly prompt response to any question I had or issue that needed to be looked into. Literally, in the 25+ years of taking out first mortgages and refinancing mortgages, Ms. Goga's work on my behalf was the best professional service I have received.