"Ridiculous customer support"

Ridiculous customer support. My lid was leaking, no response for 2 months, I messaged again. They told me they will upgrade the product since they dont have a lid and I message daily since more than a week but there is not update. And everytime they ask me to share my concern on the same whatsapp chat.

"Paint and design flaw"

Paint done on the bottle wearing out. The lid on metal bottle has to be carefully placed on, which means there is some design flaw, As on the first day of use my wife did not put it on properly. Hence my son's books became soggy by spillage.

"Plastic cap melted"

I didn’t like the plastic cap it had melted due to heat kindly improve the quality

"The cap leaks from the pin where it is…"

The cap leaks from the pin where it is tied too.
And the sip hole is too tight to get anything put in bottle (diffuser removed)

"1 of the 2 products received is…"

1 of the 2 products received is defective, i have requested for a replacement but have not received any response for the same.

"The best purchase!"

It’s leak proof and super adorable, the product was Delivered on time 💯

"The Build quality is good of the cup…"

The Build quality is good of the cup but the LID is very flimsy, it holds the liquid hot for not more than 20-30 mins.

"Fast delivery"

Fast delivery n the quality was great

"I am a big fan of all your products."

I am a big fan of all your products.
I am using Burrell model for my personal use from last 6 months which I purchased from Amazon.
I have gifted more then 10 bottles already & got appreciations.
This time I purchased 6 bottles direct from company because I was getting discount & I want to keep them in stock for gifting purpose only.
I like all your models.colours.size.
For performance & quality I can say only one word Excellent.

"Very good quality"

The quality is very good - I used for my beer and it stayed cold form almost 2hrs .
Just perfect and also very stylish.