"Best company I have ever come across"

I luckily came across proseptic as we needed to have our old septic tank replaced, this involved putting in a new pop 6 treatment plant, back filling the old and all new ground works to facilitate the new tank as well as lining pipe work under our house. We had a really bad experience with a prior company so it was something that we were dreading having to do, until Tom came round to have a look and give advice as to what could be done and from that moment we didn't look back, from Sue in the office to Billy, his crew and especially to Nick and Luke! The whole process from start to finish was incredible, from pre site emails and calls letting us know each stage and Nick and Luke what a dream team, they kept me informed at all times to ensure it was what we wanted and we understood what was happening, and we knew we were in safe hands, their professionalism, timeliness and courtesy was second to none something I've not witnessed to that standard before!
They kept everything so tidy which given they are using diggers was quite impressive to watch!
Again Nick and Luke thank you! We are thrilled with the end result and apart from where there's some top soil and seed you'd never have known you were here! I cannot rate this company enough and they have gained a loyal customer from me! THANK YOU

"STP installation"

From initial contact to post installation documentation and check,there was one consistent.Everyone I dealt with was friendly,knowledgeable and efficient.
From my experience,Proseptic is a well run company with a genuine commitment to customer service. I would have no hesitation in recommending.

"septic tank installation"

Tom was very helpful prior to the installation. Answering queries immediately. The installation team were friendly, professional and efficient. Tidied up well after during a muddy wet week.

"Septic Tank Replacement - Tricky Job"

Proseptic offered a fantastic experience for a job I was dreading - an old non-compliant solution being replaced with a new modern solution in a tricky location with limited access.
Tom came to site to assess - quickly earned my trust with his knowledgeable and friendly style. He is a definite problem solver and came up with solutions for some tricky elements of our job. I explained some time constraints I had and he delivered my quote later that day and by the following day I was booked in - remarkably efficient. Pre-start date I received a call and a concise e-mail giving me prep details of the team who would carry out the work and key info that was very informative. The team that came to site - Stuart and Nathan - were top drawer. They struck a great balance of keeping me informed but left me knowing I didn't have to get involved as they had everything under control. They did a brilliant job, co-ordinating all the deliveries to a tricky location, doing the job promptly and professionally and despite 3 days of constant rain - cleared and tidied to level I didn't anticipate. The follow up has been good with clear instructions on operation and a follow up site visit in 2 weeks. Can't recommend this service and these guys enough.

"We would recommend Proseptic in a heartbeat 💓"

We would recommend Proseptic in a heartbeat to anyone who is looking for a thoroughly professional, user-friendly, first-rate company. We were dreading having our old, Victorian cess pit replaced with a modern sewage treatment system, simply because it seemed such an enormous (and revolting 🤢) task, but Tom and his stellar A team, (Ben and Darren) made it all so straightforward and stress-free. Everything happened exactly as described and we now have an immaculate and efficient new septic tank system. Proseptic have done us proud; they are superb at reassuring their customers and are clearly experts in their specialist field. On top of everything, the whole process, from Tom’s initial visit, to the attention to detail from Ben and Darren and the beautifully-restored drive and flower beds at the end of the 6 day process, was carried out with great charm and good humour. Lovely people and top-notch result. Thank you all - we’re delighted and feel that you offer real value for money.

"Altogether a pleasant experience"

Altogether a pleasant experience. Everyone from the people in the office to Tim Roach and Ben and Luke were friendly, efficient and helpful. Thank you all.

"top bunch of lads who did an excellent…"

top bunch of lads who did an excellent job, very professional, and the boss supports WHU, what's not to like!

"Very professional and helpful"

Very professional and helpful. The sewage treatment plan had to be installed in a difficult location and the conditions were not great. However, the A team (Ben & Luke) were fantastic.

"Installation of Septic Tank and Drainage - Broad Chalke"

Nick and Luke carried out the work efficiently and with the minimum possible inconvenience. They did a brilliant job, and I would thoroughly recommend them to anyone. Thank you again for all your hard work.

"Proseptic - great team on a challenging job"

We spent nine months looking for someone to replace our ancient septic tank on what is, we admit, a challenging site with poor access and very steep slopes and dips. Virtually every company who visited huffed and puffed and told us how difficult things were going to be. But Tom from Proseptic was positive, came up with a solution, told us exactly what was possible and then made it happen. Our installers were the A team - Ben and Luke, who were frankly brilliant, talked us through each step, were courteous, met the dog and worked bloody hard, even in the pitch dark one night to get the job done. Work was completed on a difficult site, a week ahead of schedule and we are delighted with the result. Proseptic weren't the cheapest quote we had but we're chuffed we found and chose them.