Shockwarehouse.com

Transportation Access and Assistance
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725 reviews
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Customer Reviews about

Shockwarehouse.com

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Dale Heasley

5.00/5.00

"Very quick delivery"

Very quick delivery. Exactly what I ordered. Highly recommend

28/06/2018

Hector Melendez

5.00/5.00

"I'm soo happy with my New Monroe front…"

I'm soo happy with my New Monroe front struthshocks to my Nissan Altima LS 3.5 V6 i full my Car like New right after the instalación,Thanks i Will manera businnes with you Guys

28/06/2018

R. Sheehan

5.00/5.00

"I have never had an issue with this or…"

I have never had an issue with this or my previous purchases at shock warehouse. Pricing is way better than my local parts suppliers and carry the brand that I prefer - KYB.

28/06/2018

Robert White

5.00/5.00

"Good prices good service excellent…"

Good prices good service excellent product.

28/06/2018

Fred Sam

5.00/5.00

"Knowledgeable"

Knowledgeable, excellent service.

28/06/2018

andycamper

5.00/5.00

"Hassle free purchase"

Right product, right price, quick and efficient service

28/06/2018

Jennifer

1.00/5.00

"Wrong parts, return accepted, never got a refund."

Initially, I was very impressed with the service that I received. Johnny was very pleasant and helpful on the phone, verifying that I had indeed ordered the correct parts, and it was an enjoyable transaction. When my parts arrived, they were not the correct parts. I don't know if there was a restocking error or a cataloging error, or what happened, but the parts that arrived were not the correct replacement parts. After many phone calls to shockwharehouse, the manufacturer, and several trips to the local auto parts store as well as my mechanic, it was determined that the parts were just the wrong parts. Shockwarehouse finally gave me a return number and accepted the return parts. Delivery was confirmed. That was four months ago, and I have yet to receive a refund even though I was told it would be processed in three days. I have called, emailed, chatted, and now I don't even get a response. They refuse to return emails, answer calls, or accept chants. I understand that mistakes happen. All I'm asking for is a refund for the incorrect parts that were sent. If the issue is resolved, I will gladly update my review, but at this time I cannot recommend choosing shockwarehouse.

26/06/2018

David Yates

5.00/5.00

"great"

great service

22/06/2018

Terry

5.00/5.00

"Would highly recommend."

On time delivery. Good internet price. Shocks installed easily. Good product. Would highly recommend.

21/06/2018

Harry

5.00/5.00

"Received shocks and struts in a timely…"

Received shocks and struts in a timely manner. There is a rebate with my order that I have not received.

18/06/2018
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