"No Response from anyone"

We purchased a new vehicle and it was a holiday weekend but I emailed our rep and let them know so we could be covered, expected a return email or call on Tues but by Wed afternoon, no call, then I spoke with someone else and they got it insured but I just received the bill and they have the wrong driver for it. Also I called on that weekend and hit the button for if you needed help immediately, I finally hung up after waiting 2.5 hours, not real happy with customer service

"Excellent service and advice. "

Ms. Patricia White has been exceptionally helpful and patient.

"I talked to a representative personally."

I talked to a representative personally.

"Great experience"

Everyone I spoke with were very professional. I felt like everyone I spoke with cared about finding answers to my questions and my questions were answered thoroughly and quickly.

"Very quick and easy"

Very quick and easy. Polite and informative

"Deal with trusted companies!!experience with Blue Ridge Risk…"

My experience with Blue Ridge Risk Partners was due to Brittany’s caring attitude, helpfulness n friendliness. She walked me through the process of what to do after I was hit by another car while I was going through an intersection. This was n new experience for me so I really appreciated her kindness. About a week later I spoke to Greg. It’s feels good to deal with people you know n trust!!

"Great service from all of the people we…"

Great service from all of the people we have worked with from your company.
Thank you and keep up with the great work in the future.

"Needed some documents changed/ updated"

Needed some documents changed/ updated, Alice helped me right away and faxed them to where they needed to go, she was very helpful!

"08/27/2024"

Professional and courteous with a quick response to changes on my policy.

"My account rep is awesome"

My account rep is awesome. She responds quickly to any question I have and takes care of my requests promptly. She is a pleasure to work with.