Y and S Marble LTD

Construction & Manufacturing
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156 reviews
Overall Rating
Customer Reviews about

Y and S Marble LTD

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customer

5.00/5.00

"Exceptional service"

Exceptional service. Quick and efficient.

15/10/2022

ANNA COLES

5.00/5.00

"Friendly, helpful and professional from start to finish"

I had been trying for some time to source some quartz for a small project in my kitchen and had not made much progress.
However, as soon as I found Y&S, the team were friendly, helpful and professional from start to finish.
I now have my worktop in situ and I’m really happy!
I highly recommend Y&S and will definitely use them again.

24/09/2022

Emilia

5.00/5.00

"Great company with extremely helpful…"

Great company with extremely helpful staff. Very quick in delivering, great experience overall. I would use Y&S Marble again and again!

20/09/2022

Stephen in Orpington

2.00/5.00

"Installation let down"

Recommended by our kitchen fitting company. Turned up with equipment on a tripod to measure, so thought all was good. On fitting day we heard machine use, cutting or grinding, but nothing said to us. Workers left without saying anything! We later found that the quartz along the window sill was in two pieces so we have a visible join at one end. Had they said we would have refused that and asked for one continuous piece as per plan. Very disappointed in Y&S so cannot recommend them. My kitchen fitting co didn't charge for the piece but it ruins the look. To take it off would not doubt cause damage to the quartz splashback, possibly worktop & tiles so stuck with it.

08/09/2022

customer

5.00/5.00

"Very efficient service and product was…"

Very efficient service and product was up to expectations

10/08/2022

Akash

5.00/5.00

"I contacted y and she marble for a…"

I contacted y and she marble for a worktop the week before, the next day somebody came to take the measurements. I had a quote the day after. A week later, today the fitting has been done. Customer is very happy.

08/08/2022

Selina Shah

1.00/5.00

"Not good"

We paid for our worktop in January, but it arrived faulty. After chasing and chasing, they only managed to install our new worktop 6 months later. Not a good experience.

21/07/2022

C Suares

5.00/5.00

"Great value"

Great value
Excellent knowledge

16/07/2022

R Virdee

3.00/5.00

"Great customer service to start!!!"

Great customer service to start. Picked product and sizing was done fairly quickly. Price was reasonable too.
A busy company that don’t really listen to instruction. Can’t remember how many times I told them the same thing.
Overall happy with what I picked.

15/07/2022

A Mack

2.00/5.00

"Wouldn't recommend"

We had a worktop installation booked in and on the day of install, no one turned up (no calls or emails, just nothing). The second day they came to install, was "ok". The guys were nice enough but there was some designing on the spot because despite having 2 templates done, it was still measured incorrectly and there were gaps we had to fix with additional pieces of stone etc. The finish was quite messy as well, loads of sealant and glue on my wood floors, one of my drawers now doesn't open or close without force, and they've held up the worktop with bits of stone, so nothing is actually fixed down to the units and there are big gaps between the units and the worktop. They also caused more damage to my existing units than expecting which isn't great. Overall the stone looks good and the final result is "fine" but if you look closely you can see it's not amazing. Price was competitive but in the end I wouldn't recommend.

08/07/2022
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