"Package never came ."

Package never came .. got no emails for tracking or anything .. rang 4 times was always the same excuse. Eventually got told my parcel was in Ireland but then got an email saying my money is being refunded and no reason as to why my parcel wasn’t being delivered or if it’s being delivered. Parcel never came. Do not order !!

"Worst Customer Service"

Parfumdreams.ie is a website that when there's a product damaged when you received it, it's all the post office's fault and the customer's responsibility. When customers ask for a return, because the supposedly brand-new product was now damaged (during the shipping, claimed by them), they are not allowed to return it. They will tell you at first, but with efforts on taking photos and they'll contact the courier. The next day, they told you you should be contacting the courier yourself. The outer package was fine while receiving it, not sure why it became the courier's problem. They just throw the responsibility to the customer - sending the message telling you to solve your own problem. Won't recommend buying any stuff from the website anymore. The customer service person is nice, but being nice won't solve problems, because the company's customer service is suck.

"good product with bad delivery"

The site looks credible. I ordered cosmetics for a tidy sum for Christmas as a gift. They place an order and send a tracking number, which is not displayed on the delivery site. money is not returned. If you don't know what the Grinch looks like who stole Christmas- order something there. My order number is 144380354 from 19 of December

update 3.01.2023:
Finally got my parcel. Quality are really good. but experience with a Xmas gifts were failed. wanted to Change 1star to 3, but product is really nice, so now it is 4stars

"Revıews are fake"

Revıews are fake. Generally invited from emaıls. So dont belıeve fake comments.

"They have great products but sometimes…"

They have great products but sometimes their codes don't work at all

"Reliable"

Have to say best experience from this company. Never a problem. The fragrance was excellent and top quality. Have purchased many and never any issues. It's definitely my go-to company when purchasing.

"I always order all my perfumes here as…"

I always order all my perfumes here as they are always much more expensive on other websites , the service is excellent and I love the free samples you always get with it. I would highly recommend this company

"Order not recieved"

Ordered on Dec 10th
Email to say was dispatched on 13th.
Still hasn't been received by my country's post on 24th.
Very disappointed.
Previous orders with them had been very good though. So this was only once out of maybe 5 orders.

"Very honest reliable service no…"

Very honest reliable service no nonsense connection availability and prices would recommend to family and friends

"Great delivery service"

Ordered from Perfumdreams for couple times and so far I never had an issue for product to be sent to Ireland . Very happy with their services :)