"Great service"

Great service, quick turn around

"Absolutely delighted with the service…"

Absolutely delighted with the service we received from this company. From start to finish the process was quick, simple and efficient. 100% recommend & will be defiantly placing more orders in the future.

"Great customer service"

Special shout our to Charlotte at DPP who is always super attentive and helpful. You are always kept in the loop in regards to order updates and the team are always there to answer any questions or concerns.

"Outstanding customer care"

Outstanding customer care from Charlotte and team Direct Print & Promotions.
Nothing is too much trouble and will work closely with you to ensure best quality and service.
We are over the moon with the merchandise we are creating for Sheffield Theatres with this team!
Thank you!

"Amazing service ..!"

So, I’m running the London Marathon , and having T shirts printed for my family ( as a surprise), who are coming to support me on the day.. There was a mess up with my delivery of the t shirts( nothing to do with direct print), and then this had a knock on effect. Direct print , especially Charlotte, James and Joe, were amazing, and offered to turn round the t shirt printing in 24 hours ..!
The shirts are amazing, and I’ve already been getting lots of positive comments about the print quality, especially whilst wearing my hoodie at the expo yesterday .!
THANKS Direct Print..! You are amazing 🤩

"Wouldn't go anywhere else!"

Excellent products and customer service.
Speedy delivery as usual.
Wouldn't go anywhere else!

"No refund issued."

I placed an order here 5.5 months ago. I only received part of my order, along with a little post-it-note saying the leggings were out of stock and would be sent as soon as they were back in stock.

I waited patiently for 1 month before getting in touch, nothing was sent, so I contacted the shop and they assured me the leggings would be in stock the following month and sent out first class.

Another month passed and still nothing. So I sent another message to cancel the order and request a refund; as my daughter had grown out of the size she needed when the order was first placed back on 2nd March 2022, no response.
I have now randomly received the leggings today, 5.5 months later... A product I no longer need and no sign of the refund I requested 3.5 months ago.

The parts of the order we did receive were great quality, hence the two stars.
But the service, communication and failure to provide a refund upon request is enough to put me off buying from here again unfortunately.

"Super happy with both the service and…"

Super happy with both the service and products from Direct Print! I've found it so hard to find a good supplier, but Charlotte from Direct Print was excellent to work with, always replied to my emails and many questions straight away and kept me updated with my order - and the order even arrived sooner than expected.
Would highly recommend!

"Top class customer service with products to match"

Really impressed with the level of service from this company. We changed our order so many times, but that didn't cause any issues. We requested samples and they came fully printed with our logo, when we placed the order we were expecting delivery to take ages, but to our surprise it was delivered very quickly considering the number of items that had to be processed. Charlotte gets a special mention - she has been fantastic, so helpful & knowledgeable & friendly.
Overall we are delighted with our workwear and we will certainly be a returning customer.

"Great service and excellent…"

Great service and excellent communication from the time of enquiry to the time of delivery. Thank you guys. I will suggest others to you and will be doing our next promotion with you guys.