"I've had the awful experience with…"

I've had the awful experience with Status. I booked an appointment on 21/12/2022 between 8-12 to fix the warm air heating. I took the unpaid half day off from work. I phoned to Status a few times and they confirmed that the engineer would arrive until 12 pm. After 11.15 pm I phoned again and have been told that I need to pay in advance. Otherwise, the engineer wouldn't come. But why they booked the appointment without the advance payment? Why they didn't inform me about that in advance? When only half an hour left prior my working shift Status said that I must pay before the engineer's visit. Why they lied that the engineer was coming to me when he didn't? It's absolutely shocking experience. Shame on Status.

"Awful service called them about heating…"

Awful service called them about heating problem with radiators coming on even though they are swiched off refusing to come out.

"Very poor service"

Interesting to see other people's comments here. I also found Status to be very poor at communication and the job they did, although completed, caused me so much stress that I've written to the MD. The mess they worked in was unbelievable and they never turned up when they were supposed to. A very dissatified customer - and it cost me nearly 7 grand!

"Been with Status heating for many years…"

Been with Status heating for many years always very helpful and the service is excellent.phone is answered promptly cannot fault them

"Engineer never turned up then had the cheek to talk about me to my neighbour on my doorbell"

Had both a letter and an email confirming the time they would be here was between 8am and 12pm. I stayed in until 2:15 and nobody turned up. Went to the hospital to have my important scan as my unborn child is having problems and I was greeted with the engineer on my ring doorbell speaking about me to my neighbour saying “they should be in but they’re not” iv emailed and complained about this and still have no received an apology. This is your problem, not mine. Don’t turn up 2 hours later than you should of done and have the cheek to talk about me. I will be putting the videos on Facebook.

"DANGEROUS DRIVERS"

One of your drivers almost crashed into my car!!! Had to do aj emergency stop with my boy in the car!!!

REG: VU690MA

"5 star, would recommend."

Just had my new boiler installed, excellent work, very high standards, my engineer is called Ammi, just wanted to give him praise. Even sorted out some broken pipes on the exterior, top marks!

"Pure cowboys worst out there!…"

Reviews says it all really and I'll add that these are the worst!!!! Sent an engineer to fix my boiler and he didn't even know how to get the cover off!! Been left over 3 weeks without hot water and heating in middle of winter AVOID 100PERCENT!!!!!!!!!!!!!

"Just want to say what a lovely lovely…"

Just want to say what a lovely lovely guy Raymond was came out to my home today to drain boiler.. never made abit of mess very very polite and lovely.. what a absolutely credit to status heating .. should be more of him.. thank you so much one happy customer.. thank you great great job ☺️

"They should change their name to "Not…"

They should change their name to "Not turning up Status"
I think that explains a lot!