"Great customer service"

I got a my car ready to pick up - drive 60 miles and I got red engine light coming up in the middle of the motorway - I had to call recovery etc...so very stressful. The reason why I gave 5 stars is because the next day I was able to contact the owner who offered me different options: exchange for another car - full refund - extra discount. They paid for a diagnostic and I was able to get an extra discount for this issue. I know now it is not a massive issue as the light only comes on when 80mph - overall I would have preferred a fully functioning car without discount but I can't turn a blind eye to the customer service I received. I also know one of the mechanics and I can comfortably say that my impression of them is that they are genuine people and sometimes with used cars things can go wrong; that doesn't mean they are malicious or bad people. I would chose them over other dealers that is for sure - you can't buy the human element so easily.

"Kind friendly service pleasure to do…"

Kind friendly service pleasure to do business with trust motor cars. Will visit them again in the future.
Thanks 🙏 Mr R Fewins

"What a shambles"

What a shambles, got a car from these guys April 23 all great then smoke bellowing out by bk tyres sun visors glued down few other things wrong so took it bk (i refused to drive it) took it bk after 26 days. Got another one, the focus needed mot so they arranged for me to take it to their given motist she passed but as I’d had trouble with these before I had my mechanic do a checkup on it and there was a clip that needed replacing that should have been a fail. I now don’t trust any dealership first and last time. Oh yeah never got log book either called Dvla my car wasn’t registered. So I’m guessing as I kicked up a stink they didn’t send it🤬

"absolutely rubbish company still…"

absolutely rubbish company still waiting for v5 log book stupid sales assistant no idea how to deal with customers could of informed the dvla online of the car sold to new keeper but they sent by post v5 log book online is quicker if they do they job properly customers don't have to wait long time for documents to arrive once again rubbish company I recommend not to buy cars from this Trust motorcars Ltd they are dishonest.

"Smooth transaction with the part…"

Smooth transaction with the part exchange of my car with the van I purchased but I feel there could of been improvements van I purchased. Self cancel indicators didn't work, stereo was locked out on code, had to pay to get code but did get reimburse for this. Van could of been cleaned. Otherwise all went smoothly.

"Brilliant"

Very fast service, accurate information and very helpful staff

"Very happy with the car."

Very happy with the car and Moss was helpful. I surprised him by buying a different one so took a while to sort out but got there in the end!

"Really pleased, would recommend"

Moss was very helpful, sorted out a part exchange for me despite the car having no shortage of problems. He had a wide range of cars which were very well kept - clean and in excellent condition. I couldn't be happier with my purchase and will definitely be recommending to friends and family 👍🏻

"Nothing but good things to say..."

Nothing but good things to say about Trustmotorcars. I dealt with Moss who showed me around a number of second hand cars before helping me choose the best one. Have his number saved in my phone for future purchases!

"Pretty straight forward"

Pretty straight forward. Like the car and agreed the price and took it away