Fxsvps.com
Frank
"Kann nichts gutes sagen…"
Kann nichts gutes sagen, zu erst wurde jeden Monat alles doppelt berechnet und nun versuche ich seit Mitte des Jahres zu kündigen, alle Tickets werden ignoriert bzw. nicht bearbeitet.
Md Sumon
ZB
"Unable to Cancel subscription."
On two occasions i've attempte to cancel my subscription, the site does not provide any means to do so. One needs to raise a support ticket but even with that you dont get any feedback or response. The twitter handled is also suspended now raising all sort of alarms.
Be carefeul
UPDATE 2021/12/16
STILL NO LUCK
Jeremy
"Sign up at your own risk..."
Delayed to unresponsive help desk.
Unable to cancel your plan when your need to. There isn't any option available for you to do that.
Thus, have to open a support ticket and write in.
However, they are not responding to your support ticket either.
Still figuring out how to cancel my plan.
I should have read the reviews here before signing up my plans. Apparently many others also received poor support.
I wonder if those good reviews are written by themselves.
rj
"support was quick and very patient with…"
support was quick and very patient with my questions!
Abdul Rahim
"Finally the best one."
Wow! Toggling to google for a better VPS provider and drop to this provider and finally got the better selection after a few months of research.
Using it for the last 1 month and found it to be one of the best, hopefully, will extend it for a year-long plan now.
Thank you for the best service buddy.
Jolly
"They claim 24 hours service."
They claim 24 hours service.
6 Hours have passed and still no VPN setup.
The email sent, says setup is usually between 10-20mins.
I have sent many chats and no one has answered as after a while the chat automatically closes, so I have to open another one.
I have also submitted a ticket with no reply.
Beware of this company for their communication as it strongly lacks.
UPDATE:
At around 8 hours I received the VPN but they didn't set up the terminal files I needed.
9.5 hours later finally I got onto someone, but they said to open a support ticket and at 10.5 hrs still nothing.
I had to set up the program files myself.
This is very poor support.
Pia
"So first of all the latency is…"
So first of all the latency is disastrous. I changed sever twice to try and get it to work and still no difference. The customer service is horrible they don't read what you say and have a set of standard answers to everything. I would strongly advice you to NOT waist your money time on this Fxsvps.com rubbish. I have lost money due to them and not only that my settings had been changed and bot removed from my trading terminal and it wasn't buy me. OFC if proof is needed just ask. Post everywhere inform the FX community if you really need a vps get it through MT4 or 5 terminal.
Fahad Munaf
"Too much bad service customer service…"
Too much bad service customer service is very slow on weekends very slow response, I told them I do not want to take service anymore even after that they deduct payment from my card and they said they can not do anything about too much unprofessional way to dealing people, I never recommend this VPS provider do not waste your money and time with them.
Edward
"Appalling service"
Appalling service - I'm still trying to close my account after 2 months.
CUSTOMER REVIEWS on their web site are false!
5
5.0 rating
5 out of 5 stars (based on 202 reviews)
Excellent99%
Very good1%
Average0%
Poor0%
Terrible0%
Widget Preview
Add to your site