Printerbase

Business Services
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719 reviews
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Customer Reviews about

Printerbase

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Janet Geldard

5.00/5.00

"100% Excellent"

100% Excellent. I bought an HP printer online, received a telephone call and confirmation email the same afternoon and received my printer the next business day. Highly recommended.

28/09/2021

Kyle Honeybone

5.00/5.00

"Friendly & Professional"

Printerbase offer a friendly & professional service. I was contacted shortly after my purchase to make sure the printer fitted my requirements. Very quick delivery. Faultless service. Highly recommended.

28/09/2021

Sa

5.00/5.00

"Very good staff and great service"

Very good staff and great service. Helped me choose the right printer and called to assure that everything is in order.

28/09/2021

Simon

5.00/5.00

"Always excellent in every way"

Always excellent in every way, it is the staff that make the company good to deal with . Well done! SN

27/09/2021

George Groom

5.00/5.00

"Good solid company"

I recently purchased a mono laser jet HP multi function device from Printerbase - sold as box opened but brand new
It arrived as promised and was exactly as described
It was excellent value for money and early days but all good so far
I did contact the company before I ordered to check a couple of things and was dealt with professionally
and courteously - My impressions are of a good solid company and their website is excellent

24/09/2021

Angela Franklin

5.00/5.00

"Extremely Satisfied"

We placed our order on line and were contacted by Printerbase to discuss our order and to ensure that it was exactly as we expected. This proved to be the case and was delivered by an extremely efficient courier.

24/09/2021

Stefan Boczek

1.00/5.00

"If you want a doorstop buy your printers here"

This is ridiculous, order a printer 3 days later it arrives, it immediately blows all the electrical circuits in our office, we ring Printerbase to explain we have received a faulty printer can we have a replacement, no we have to register the warranty with Xerox, I said I did not want a repair I wanted a new printer, no I have to speak to Xerox. Xerox have just told me I have to wait for an engineer to call me to arrange a visit to ascertain whether the machine can be swapped under warranty, this is after I informed them that I have completed the Xerox Service Engineer training for the product. Now close to 8 days after ordering the machine I still have no working printer, to top it all we tried to order a replacement machine so that we had a working printer and Printerbase refunded our payment saying we were reselling them, NO WE JUST WANT A WORKING PRINTER!!!!!

22/09/2021

customer

1.00/5.00

"Shocking service supplied faulty goods…"

Shocking service supplied faulty goods Xerox printer that kept reverting to US settings printer drum left marks on printed paper paper jams printing computer script when no jobs in queue. Neither their helpline or Xerox could rectify. Returned after 4 weeks to have money deducted from refund. Appalling! Do not use them.

22/09/2021

Ken Grayling

5.00/5.00

"Took trouble"

Took the trouble to check I knew what I was ordering. Very efficient service

21/09/2021

Lancashire customer

5.00/5.00

"Outstanding customer service."

Outstanding customer service.

21/09/2021
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