Lovefone

Electronics & Technology
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135 reviews
Overall Rating
Customer Reviews about

Lovefone

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timborubio

5.00/5.00

"Charming, competent and efficient"

Charming service, excellent technical skills, very very fair pricing, totally trustworthy. I would recommend this company to anyone.

20/09/2017

Geraint

5.00/5.00

"Great service"

Great service - phone ordered is perfect and came really quick. Thoroughly recommended!

19/09/2017

Ni

5.00/5.00

"I researched another company after …"

I researched another company after being sold a fake iPhone from a company on eBay. I had reservations but went with my gut instinct. The customer service from lovefone is excellent. The phone was for my daughters bithday. It Was despatched on time as promised. I purchased a pristine iPhone as you have a choice of the quality you desire. It arrived and was in pristine. Condition as specified on the website plus the guarantee was in the box. There has been no issues at all with it and it is legitimately an iPhone. If my eldest daughter does well in her exams next year I'll definitely be purchasing another phone from this company. I've already recommended friends to this company.

10/09/2017

Emma Clay

5.00/5.00

"Very happy with the quality and price."

Very happy with the quality and price.
So far had no issues at all but felt reassured by 2 year warranty.
Would definitely recommend and use again!

05/09/2017

Serge

4.00/5.00

"Very easy transaction and decent choice …"

Very easy transaction and decent choice of models on site. iPhone purchased was exactly as described. The only caveat I would have is that the phone came with a rather diminutive charging lightning cable. It does the job for sure. But rather short.
All in all an easy, painless purchase.

04/09/2017

Asaf

5.00/5.00

"Great service! Nice people"

Hi,
My daughter snapped the charger in the charging port. Went to Apple Store and was told that it can't be fixed and that I need to replace my iPhone and pay 289GBP!!
As a last resort before buying a new phone, went to lovefone. The guy in the lab took my phone, withdrew the broken piece, cleaned the charging port and gave me my phone (after checking it's charging) - all in less then 20 seconds!! He also didn't want any money for that.
Thank you for that!
Will recommend to everyone in London to use their service. Great people and very professional.

20/08/2017

Robert Robson

5.00/5.00

"Fantastic condition arrived as stated …"

Fantastic condition arrived as stated on time very impressed with this company 👍

12/08/2017

Sam Hubbard

4.00/5.00

"Fast remedy to fault - excellent service!"

We had a very quick delivery of the phone but a couple of teething issues. The touch sensor at the edges of the screen was not sensitive enough and we couldn't register an Apple ID. I called Lovefone fearing the worst but Rob gave EXCELLENT service. When I explained the urgency he dispatched a new phone immediately that was there next morning in perfect working order. The service was a very pleasant surprise and would recommend !

09/08/2017

Eileen Wood

5.00/5.00

"Smooth transaction"

The refurb phone purchased was exactly as described and was very well packaged. An initial message indicated it would arrive earlier than advertised (ie the next day) but this was soon corrected and it arrived in two working days with a little message for the purchaser - nice touch! Overall good communications and a trouble-free transaction.

08/08/2017

Neil

5.00/5.00

"Faultless"

Faultless. Pitched up without a booking. Lightning charging port knackered. 30 mins later up and running with a new port. Price very reasonable.
Would unhesitatingly recommend.
Thank you very much.
Neil

30/05/2017
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