"If only they provided refills I would have given them five stars."

My slippers are really soft and comfortable. They are well made as well.

Eco Bath is a good company. I buy diffusers from them as well. If only they provided refills I could have given them five stars.

" natural back brush of highest quality …"

I received the natural back brush and to be honest I was staggered by how beautiful it was. I was not expecting anything so well made. I have got used to things being adequate and fairly poorly made but this was a total surprise. I highly recommend this product and it is a joy to use. Lovely wood.

"Excellent product. "

Really speedy delivery from this company. My item was thoughtfully and nicely packaged. With some care.

The body brush I ordered was of good quality and I was very pleased with my order.
I would certainly recommend this company.

"Really do not recommend purchasing from this company"

Really do not recommend purchasing anything from this company. I purchased the Bamboo bath caddy tray and decided to shop small rather than Amazon etc. Purchased in late October-23 and item collapsed after 4 uses. Emails sent with photo evidence but no response so when I was able to phone the company they refused to provide support or a replacement. Not worth the disappointment and the lack of care on the phone was sad to experience.

"Website needs to be clearer about postage"

Website needs to be clearer as I did not realise I would be paying for postage both ways - I bought bathrobe £82 including free postage and returned it as it was too big; website gives no actual measurements for robes. I paid return postage and then £3.99 was deducted from my refund for initial postage despite being advertsised as free. Apart from postage problem the robe shed lots of threads on my bedroom floor which did not inspire confidence. Very disappointed with my experience from this company.

"Not so ethical, ethical company"

Was in the final stages of completing my order online when I was presented with a series of boxes to tick, under the banner of 'show the love' (or something to that effect).

I was being asked to tip the staff of Eco Bath London. Thoughts ran through my head:

If I don't tip, then will the person who's taking my order think that I'm being stingy?

If I tick the lowest amount, will it be enough?

How do I know that the staff will receive the money?

Then it occurred to me that I was being guilt-tripped into subsidising Eco Bath London staff's wages, so I abandoned my order. (I have since purchased from another company instead.)

Never in my whole life of shopping online have I been asked to contribute towards staff wages, and I will never purchase from companies who ask me to.

"Thank you for your promptness."

Thank you for your promptness.

"Long soaks"

A really great addition to the big soak. Make sure you take time to enjoy it!

"Excellent"

The items I ordered are lovely and arrived very quickly.

"Was pleased with product on arrival but…Disappointing product"

Was pleased with product on arrival but within weeks it had deteriorated with the varnish lifting & black mould appearing. Would not recommend.