"NEBOSH Health & Well-being @ Work"

Great tutor, venue and support!

"Tutor had excellent subject knowledge"

I attended a 5-day NEBOSH Health & Well-being course with ACT and found that the tutor's subject knowledge was excellent. There was a lot of information to cover in the time we had but the timing are set by NEBOSH so I thought the course was well laid out to fit it all in and the content was still well explained. The training venue was also good.

"I recently contacted ACTAssociates for…"

I recently contacted ACTAssociates for some further information regarding their courses. A lovely staff member called Linda spoke with me at length on the phone. She was delightfully friendly and gave me lots of great detailed information about the courses. She was able to answer all my questions and followed up our call with a proposal as promised. Linda went above and beyond for me. She was so helpful, friendly, professional and knowledgeable and I had such a pleasant customer experience in just that one phone call.

"Highly recommend"

Friendly and knowledgeable staff. Really enjoyed my experience and will be back for more training shortly.

"Audit Skills Training"

Professionally developed & delivered, an excellent course for starting on a career in auditing. Thorough, wide-ranging and interesting, it covered all the necessary elements to be able to decide on an audit strategy, develop tools, carry out the audits and deliver findings. Highly recommended.

"good content well presented"

good content well presented

"Training experience and accommodation…"

Training experience and accommodation have been fantastic. Geoff was a pleasure to work with. Today at the exams however appeared to be very unorganised with a number of distractions at the outset which was very disappointing. Otherwise great

"ISO 45001 presentation"

Hi
I recently attended a CPD event on ISO 45001 organised by ACT in Birmingham.
There were a good variety of speakers who made clear succinct points and suggestions and generously shared their experiences during the day.
I managed to pick up a few tips on the day and network with a few like minded H&S professionals.

It was a useful event, but could have done without the snow in the late afternoon which brought traffic into gridlock at rush hour.

"Manual Handling (TTT) Course"

Very happy with the whole experience

"Unauthorised disclosure of my personal information"

This shambles of an organisation sent my exam results to a third party without my permission. When I complained they refused to accept responsibility and implied it was my fault. I since found an old email that clearly showed it was their fault. Upon receipt of this they eventually admitted fault and apologised. Had I not retained said email they would never have admitted liability. THERE ARE LOADS OF COURSE PROVIDERS OUT THERE THAT WILL HOLD YOUR PERSONAL DATA SECURELY AND WON'T TRY AND BLAME THEIR CUSTOMERS FOR THEIR OWN SHORTCOMINGS AND MISTAKES.

After posting this review ACT Associates responded by posting private information about me online. They made inaccurate statements about how my course was paid for (when challenged they were unable to provide any evidence to support their claims) in addition to revealing the outcome of my exams. They also made a reference to my state of employment.

I have since alerted NEBOSH and the ICO who have both investigated these incidents and both organisations found ACT Associates were lacking in their procedures and both advised ACT Associates to improve how they handle personal data. After I challenged their response and reported them they deleted their reply to my review.

I can only hope they have taken the advice given on board and nobody else has to go through this ordeal. If you value your privacy at all or even just like the fact that nobody is divulging your information without your permission then I would recommend you find a different course provider